Digital Impact & Communications Specialist

General

Description of assignment title: Knowledge Management& Communications Specialist - Digital Impact

Assignment country: Panama

Duty stations: Panama City

Work location: On UN premises

Expected start date: 09/01/2026

Duration: 6 months(with possibility of extension)
Long-term benefits and allowances

Sustainable Development Goal: 10. Reduced inequalities

Host entity: UNICEF

Modality: Onsite

Type: International

Volunteer category: Specialist UCoS from Apr
2026

Work schedule: Full-time

Number of Assignments: 1

Details

Mission and objectives:

• UNICEF works in some of the world''s toughest places, to reachthe world''s most disadvantaged children. To save their lives. Todefend their rights. To help them fulfil their potential. Across
  190 countries and territories, we work for every child, everywhere,every day, to build a better world for everyone. And we never giveup.

Context:

• The UNICEF Latin America and Caribbean Regional Office (LACRO)
  Digital Impact team supports 24 Country Offices in advancing digital transformation as a strategic enabler of programme impact,operational efficiency, and scale. Digital transformation is across-cutting priority that spans ICT, data, and digital programmeinitiatives, requiring coordination, visibility, and structured knowledge sharing across countries and sectors.
• While substantial work is ongoing across the region, knowledge is often fragmented, visibility of results remains limited, andaccess to relevant tools, guidance, and lessons learned is inconsistent. This assignment aims to strengthen the Digital Impact team''s capacity in knowledge management, communications, and reporting by: 1/ Improving access to and organization of knowledge products 2/ Increasing visibility of digital initiatives and results 3/ Supporting structured reporting and regional consolidation 4/ Facilitating knowledge sharing and cross-country learning.
• The UNV Specialist modality provides a cost-effective and flexible solution to address immediate gaps in knowledge management, visibility, and reporting capacity within the increasingly strategic Digital Impact function.

Task description:

• Under the supervision of the Regional Chief, Digital Impact,the UN Volunteer will undertake the following tasks:
• 1. Knowledge Management & Information Structuring
• Organize, structure, and maintain the Digital Impact SharePoint and knowledge repositories
• Ensure easy access to tools, guidance, templates, and resources for Country Offices
• Capture, document, and curate lessons learned, best practices,and flagship initiatives
• Support structuring and maintenance of knowledge products(guidelines, briefs, playbooks)
• Facilitate knowledge sharing across ICT and Digital Programmes
• 2. Communications & Visibility
• Develop and produce content to increase visibility of Digital Impact work across the region
• Draft articles, success stories, and case studies from Country Offices
• Support preparation of donor briefs and communication materials
• Contribute to communication efforts highlighting regional digital initiatives
• 3. Reporting & Data Visualization
• Support preparation of regional reports (internal,donor-facing, and annual reporting)
• Consolidate country-level inputs to produce regional overviews
• Support development of simple dashboards and tracking tools
• Improve presentation and accessibility of Digital Impact information
• 4. Knowledge Capture & Learning
• Support documentation of digital transformation initiatives across Country Offices
• Consolidate insights from missions, CPD processes, andprogramme implementation
• Facilitate cross-country learning and knowledge exchange
• Support knowledge-sharing sessions and communities of practice
• 5. Strategic Support & Content Development
• Contribute to preparation of presentations and briefing materials for senior management
• Support development of internal guidance and structured knowledge products
• Assist in compiling inputs for strategic positioning and planning

Eligibility criteria

Age: 18 - 80

Required experience: 3 years

Nationality: Candidate must be a national of a country other than the country of assignment.

Assignment requirements

Relevant experience:

• 3 years

Languages:

• English, Level: Fluent, Required
• Spanish, Level: Working knowledge, Desirable

Required…