Strategy & Operations Lead

Strategy & Operations Lead

Location Onsite:
Pittsburgh, PA Salary: $110,000 – $170,000

Fast-growing financial services organization focused on scaling operations through data-driven decision making. We partner across product, sales, finance, and customer success to deliver measurable business outcomes and operational excellence.

We are hiring a Strategic Data & Operations Lead to own enterprise data strategy, analytics, and operational design. This leader will translate complex data into strategic priorities, build scalable processes and playbooks, and lead a small team of analysts and program managers to deliver measurable improvements across the business.

• Define and implement the company data strategy, governance, and data quality standards.
• Build executive dashboards, forecasts, and reports that drive strategic decisions.
• Map and optimize core business processes; design SOPs and automation to reduce cycle time and manual effort.
• Lead cross-functional programs from discovery through delivery; manage milestones, risks, and stakeholder communications.
• Partner with engineering and IT to implement ETL, data pipelines, and workflow automation.
• Hire, mentor, and grow a team of data analysts and operations specialists.
• Align data and operations roadmaps with business strategy and financial targets.

• 6+ years in data analytics, operations, or program management with 2+ years leading cross-functional initiatives or teams.
• Bachelor’s degree in Business, Data Science, Engineering, Information Systems, or related field; advanced degree preferred.
• Proficiency with SQL and a BI tool such as Tableau or Power BI.
• Strong experience designing and scaling operational processes and SOPs.
• Proven track record delivering multi-stakeholder programs on time and on budget.
• Excellent written and verbal communication skills.

• Experience with ETL tools, Python or R for analytics, and cloud platforms (AWS or Azure).
• Certifications such as PMP, CSM, or relevant data/analytics credentials.
• Background in SaaS, fintech, healthcare, or manufacturing.
• Experience leading organizational change and adoption programs.