Quality Engineer Specialist Senior - Digital Retail Accounts

Quality Engineer Specialist Sr

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Engineer Specialist Sr within PNC's Technology
- Digital Retail organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, or Birmingham, AL.

As a Quality Engineer Specialist Sr your job responsibilities will include, but are not limited to:

• Reviewing upcoming stories and features to ensure requirements and acceptance criteria are testable and complete.
• Designing and owning test strategy and coverage for complex business flows spanning UI, APIs, fraud checks, and downstream systems.
• Creating and executing test cases in Jira/Xray and ensuring execution evidence meets enterprise standards.
• Performing functional, integration, regression, accessibility, and cross browser testing based on release risk.
• Leading SIT and Regression planning, including sequencing, dependencies, environments, and test data readiness.
• Logging, tracking, and validating defects through closure in partnership with development teams.
• Taking ownership of release level documentation (e.g., test plan or test strategy, test summary or release report), ensuring accuracy, traceability, and alignment with test execution and risk posture.
• Reviewing automation coverage and collaborating to improve reliability, reduce flakiness, and support CI/CD.
• Communicating clear testing status, risks, and release readiness to stakeholders and leadership.
• Mentoring QEs on test design quality, governance expectations, and tooling best practices.

Candidates must the following proficiencies:

• Hands on experience with Jira/Xray for test management and execution
• Familiarity with Confluence or SharePoint for test documentation
• Experience testing customer facing, enterprise web applications
• Test automation experience (Karate, Cucumber/Gherkin, Selenium)
• API testing experience (Postman, Rest Assured, SoapUI)
• Working knowledge of Git/Bitbucket and CI/CD (e.g., Jenkins)
• Ability to assess and improve automation quality
• Basic SQL skills to validate test data (read only)

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused
  - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk
  - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing Competencies Accuracy and Attention to Detail, Application Testing, Influencing, Process Management, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management, Technical Troubleshooting Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.

Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Pay Transparency Base Salary: $86,250.00 - $ Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless…