Senior ServiceNow Discovery Developer

Senior Service Now Discovery Developer

Seeking a Senior Service Now Discovery Developer to implement, configure, support, and optimize Service Now Discovery within a cloud-focused enterprise environment.

This role focuses on improving infrastructure visibility, maintaining CMDB accuracy, and ensuring reliable discovery of on-premises and cloud resources across AWS, Azure, and GCP.

• Implement, configure, and support Service Now Discovery.
• Configure and troubleshoot MID Servers, Discovery Patterns, Sensors, and Probes.
• Support Identification and Reconciliation Engine (IRE), CMDB relationships, and CMDB health.
• Discover and manage on-premises and cloud infrastructure assets.
• Support AWS, Azure, and GCP resource discovery.
• Troubleshoot credential failures, network paths, firewalls, and incomplete discovery scans.
• Identify and resolve Discovery performance and configuration issues.
• Improve CMDB accuracy and infrastructure visibility.
• Use Python for automation, troubleshooting, and tooling support.
• Collaborate with infrastructure, cloud, and platform teams to resolve discovery gaps.
• Use AI-assisted development tools such as Git Hub Copilot, Service Now AI, or GenAI coding assistants.

• 5+ years of relevant experience.
• Strong hands-on Service Now Discovery experience.
• Deep understanding of MID Servers, Discovery Patterns, Sensors, and Probes.
• Strong experience with Identification and Reconciliation Engine (IRE).
• Strong knowledge of CMDB relationships and CMDB health management.
• Experience discovering cloud resources across AWS, Azure, and GCP.
• Strong understanding of cloud infrastructure and networking concepts.
• Experience with credentials, firewalls, network connectivity, and infrastructure integrations.
• Working knowledge of Python scripting.
• Strong Discovery troubleshooting experience, including credential failures, performance issues, incomplete scans, and inaccurate discovery results.
• Familiarity with AWS services and AWS-heavy enterprise environments.
• Experience with AI-assisted development tools such as Git Hub Copilot, Service Now AI tools, or GenAI coding assistants.
• Strong troubleshooting and problem-solving skills.
• Service Now Discovery Certification is required.

• Strong AWS experience.
• AWS Certifications.

Service Now Discovery | CMDB | MID Server | Discovery Patterns | Sensors | Probes | IRE | CMDB Health | AWS | Azure | GCP | Python | Networking | Firewalls | Credentials | Infrastructure Discovery | Git Hub Copilot | Service Now AI | GenAI

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred.