Specialist, Customs Trade

At Five Below our growth is a result of the people who embrace our purpose:
We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they'll tell you there's no other place like it.

It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Five Below is seeking a Specialist, Customs & Global Trade to join our Customs & Global Trade Team.

This position is responsible for supporting end-to-end U.S. import compliance and global trade operations across pre‑clearance, clearance, and post‑clearance activities. This role ensures all Five Below products are import ready, cleared timely and accurately, and compliant with all US Customs and Border Protection and Participating Government Agency requirements and regulations, while maximizing supply chain value and minimizing regulatory risk.

This position will work cross-functionally with internal and external stakeholders including but not limited to Merchandising, Product Development, Product Compliance, Vendors, Factories, Customs Brokers, Freight Forwarders, Legal Counsel, Ship Centers, etc.

This role is hybrid out of our Wow Town headquarters in Philadelphia, PA.

• Maintain subject matter expertise in global trade laws, CBP regulations, pending litigation, and industry trends.
• Develop and maintain import compliance processes aligned with all applicable U.S. import rules and regulations.
• Ensure compliance with CBP and PGA requirements to mitigate risk and avoid penalties, fines, and delays.
• Partner with Product Development and Merchant teams to maximize duty savings and supply chain value.
• Create, maintain, and communicate reference materials, SOPs, and training tools to support compliance and cost‑saving initiatives.
• Collaborate with vendors, factories, and agents to ensure products are import‑ready prior to shipment.
• Support the company's CTPAT program participation , including validations, security profiles, and continuous improvement.

• Oversee execution of U.S. customs clearance activities and third‑party customs broker operations.
• Ensure accurate, timely documentation and on‑time CBP/PGA filings in partnership with brokers and the Pre‑Clearance team.
• Oversee and maintain compliance with the Foreign Trade Zone (FTZ) program in accordance with applicable regulations.
• Partner closely with International Logistics and Ship Centers to resolve port issues, including CBP inspections and examinations.
• Monitor clearance KPIs and drive improvements in speed, accuracy, and issue resolution.

• Enhance and oversee the internal audit program in alignment with CBP's Guidance for Developing Internal Controls and Self‑Testing Plans .
• Lead continuous improvement efforts through audits, corrective actions, and mitigation strategies.
• Identify and execute cost‑savings opportunities (e.g., duty recovery, reconciliation, process efficiencies).
• Partner with Pre‑Clearance and Clearance teams to maintain strong internal controls and up‑to‑date SOPs.
• Support CBP inquiries, audits, and prior disclosures as needed.

• Deep knowledge of CBP regulations, PGA requirements, valuation, classification, and country of origin.
• Exper…