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Community Disaster Program Manager

Job in Pittsburgh, Allegheny County, Pennsylvania, 15220, USA
Listing for: American Red Cross
Full Time position
Listed on 2026-07-01
Job specializations:
  • Management
    Emergency Crisis Mgmt/ Disaster Relief, Program / Project Manager
  • Non-Profit & Social Impact
    Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below

Community Disaster Program Manager

Join us—Where your Career is a Force for Good!

Joining the American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

We are seeking a Community Disaster Program Manager to support the Southeastern Pennsylvania Region in Chester, Delaware and Montgomery Counties. The position is based in West Chester, PA.

As a Community Disaster Program Manager, you will supervise the implementation of the disaster services program in an assigned geographic area, as well as lead and supervise Disaster program staff and volunteer team responsible for local preparedness, response, and recovery management as well as management of government partnerships within assigned area. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.

Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.

Empower Volunteers:
Manage and support an employee and volunteer team responsible for the implementation of volunteer-led disaster services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, and planning and readiness.

Lead the Program:
Supervise employee(s) and implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region.

Mission Capacity Building:
Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.

Engage Community:
Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.

Manage in a Matrix:
Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.

Know Your Communities:
Act as the local Red Cross disaster subject matter expert within assigned geographic area to maximize Red Cross presence and community engagement and mobilization.

Ready to Respond:
Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Minimum Qualifications:

  • Education:

    Bachelor's degree required, or equivalent combination of education and related experience required.
  • Experience:

    Minimum 3 years of related experience
  • Management

    Experience:

    1 year of lead or supervisory experience.
  • Travel:
    Regional travel. Must have a current, valid driver's license.

Required

Skills and Abilities:

  • Excellent interpersonal, verbal, and written communication skills.
  • Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
  • Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
  • Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and…
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