OP Nurse Coordinator ; Casual Pediatrics

Casual Op Nurse Coordinator

UPMC Department of Pediatrics is hiring a casual OP Nurse Coordinator to join their Allergy and Immunology office. This is a weekday, daylight position with no evening or weekend hours. This role offers flexible working hours.

Main responsibilities of this role are to schedule patient via Epic from Cerner messages, email, and phone call requests, ensure orders are placed for Infusion Center for upcoming appointments, tracking folders, and more.

The Outpatient Nurse Coordinator is a Registered Nurse is a member of the care delivery team. The Outpatient Nurse Coordinator is responsible for the care of the patient in a global view, accountable for multiple aspects of the patient care package even when patient contact is minimized. The Outpatient Nurse Coordinator uses independent judgment and continued communication with the patient, family, physician and community resources to assist the patient in attaining a measure of outpatient health.

The Outpatient Nurse Coordinator has a commitment to the community and to the nursing profession.

Responsibilities:

• Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in practice-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership.
  
  Participates in work that improves patient care and the professional practice environment. Adapts to change and demonstrates flexibility with the change process. Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as need arises. Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants and office assistant staff in the daily management of the patient process.
• Formulates goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner. Triages patient situations and coordinates care with physician. Assist physician with all aspects of patient care including assessment, evaluation and education. Provides care for patients in a global, holistic method-responsibility for the patient is viewed in a continual manner, not simply at the time of office/procedural visit.
  
  Accountable for outpatient treatment follow up necessary for patient to maintain health in between outpatient visits. Serves as primary nursing resource to patient caseload. Facilitates necessary services outside of the healthcare facility, interacts with homecare and other support services.
• Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. Maintains a conscious balance between work and personal life. Models safe work hours, time management and healthy lifestyle. Communicates with peers and management any safety hazards identified in the workplace.
  
  Assists the departmental manager (Practice Coordinator or Practice Manager) in patient care planning, operations and innovations.
• Actively participates in department or practice-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest. Actively assists and participates in all preparation and maintenance activities for regulatory agency reviews and quality audits.
  
  Becomes the patient advocate and voice to the physicians and physician extenders within the…