Host; ess Steakhouse - Part Time

Responsibilities

• Greet guests with a warm verbal greeting and eye contact.
• Maintain communication with servers and inform them when a table in their section has been seated.
• Responsible for answering telephones and taking reservations if necessary.
• Verify reservation, if required, before seating guests.
• Advise guests of waiting time and recommend beverage outlets.
• Responsible for seating guests according to established rotation procedure and explaining daily features.
• Handle any guest complaints and resolve them quickly and courteously.
• Keep work area neat and clean in accordance with all PA Department of Health standards.
• Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.
• We will provide any necessary training for this position.

• Any needed training is provided for this role.
• Must have the ability to read, write, and speak English.
• Must have the ability to read and interpret documents, such as safety rules.
• Must have the ability to solve practical problems and deal with a variety of situations.
• Basic computer knowledge; ability to operate a POS system.
• Must be able to obtain RAMP certification.