Sales CRM Intern

PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD services is seeking a Sales CRM Intern. This internship position is located at our corporate headquarters in the Strip District area of Pittsburgh, PA.

• Work with the Sales and Marketing Team to learn about how information flows in our Customer Relationship Management (CRM) system (Microsoft Dynamics) and assist with projects to streamline sales rep work and improve data reporting.

• Research advanced Microsoft Dynamics functions, such as Microsoft Copilot Agents, Sequences, and Flows and outline how to use them in the PITT OHIO environment.

• Assist with data cleansing and collection.

• Currently enrolled in a Bachelor’s degree program in Information Systems, Business Analytics, Quantitative Marketing or a related field

• Minimum GPA of at least 3.5

• Familiarity with CRM platforms like Salesforce, Hub Spot, or Microsoft Dynamics 365 is highly preferred.

• Ability to communicate results from analysis

• Fluent English language skills required to effectively communicate with internal and external customers.

• Must possess excellent interpersonal, verbal and written communication skills.

• Ability to work independently

• Excellent organizational skills

• Excellent Excel skills and ability to work with large data sets

• Ability to learn new software and work collaboratively

• Effective problem-solving skills

• Strong multitasking skills, ability to set priorities and accomplish objectives to meet deadlines in a fast-paced environment

• Knowledge of SQL, Power

BI and Snowflake