Early Intervention Account Manager- Pittsburgh, PA

Job Overview

The Early Intervention Account Manager (EIAM) is responsible for positioning and selling Zilretta solutions to Orthopedic, Sports Medicine, and Primary Care Offices. This includes pharmacological and technical knowledge of Zilretta’s package insert, functions, benefits, and value proposition. The EIAM collaborates with the Regional Business Director to develop a plan that will lead to exceeding defined sales revenues for the territory. The EIAM utilizes product knowledge, relevant relationships, and business acumen to execute strategy and meet sales objectives.

• Identify target markets in accordance with organizational strategy utilizing familiarity with customer operations and existing reporting, tools, and dashboards.
• Ensure that corporate revenue objectives are exceeded within a specified geography.
• Collaborate with surgeons, sports medicine physicians, primary care providers, physician assistants, nurse practitioners, and pharmacy staff, focused on knee pain to ensure that Zilretta is adopted within an account and geography.
• Educate on reimbursement strategies that adhere to Pacira compliance guidelines.
• Actively recruit customers to incorporate Surgeon Selector into their practice.
• Utilize CRM to demonstrate proficiency in account planning, forecasting, and data analysis.
• Develop and maintain expertise in Zilretta.
• Manage time effectively to increase sales productivity and support the tactical implementation of sales activities to achieve business objectives and establish long‑term value proposition of Zilretta.
• Participate with the Regional Business Director in the strategic and tactical planning process.
• Update and document sales account information via software system (CRM).
• Demonstrate expertise and knowledge of the conversion process within an account.
• Develop and execute sales and retention strategies for target markets and customers.
• Develop and execute value proposition strategies, engaging the C‑Suite (office customers), and ensuring long‑term access to Zilretta.
• Conduct face‑to‑face sales meetings with physicians, schedulers, practice managers, and medical staff in accounts to ensure understanding and to close business, while identifying and minimizing obstacles.
• Effectively manage territory, conducting office visits to provide education on services offered, enhancements, and new advances.
• Manage expense budgets in a timely manner.
• Keep up to date with the latest clinical data supplied by the company and interpret, present, and discuss this data with health care professionals during presentations.
• Partner with EXPAREL Account Managers for synergistic opportunities.

This position does not have supervisory responsibilities.

• Bachelor’s degree from an accredited college or university required.
• Minimum 3 years of direct selling experience to healthcare professional offices in the pharmaceutical, biotech, device, or healthcare industry.

• Excellent written and oral English communication skills.
• Strong demonstrated presentation skills.
• Must be able to timely and accurately complete Hospital Credentialing requirements to gain access to facilities.
• Proven experience in an account‑based sales environment, with a deep understanding of how to effectively support and service orthopedic practices.
• Deep understanding of practice dynamics with regard to reimbursement, specialty pharmacy, and buy‑and‑bill.
• Prior experience in orthopedic or related medical practices is strongly preferred, such as experience with hyaluronic acid (HA) products or similar roles.
• Knowledge of key industry business drivers, emerging medical trends, and performance metrics, and ability to leverage that knowledge to inform strategy.
• Strong communication, interpersonal, collaborative, and analytical skills with a customer focus; must be able to foster and maintain sound working relationships.
• Strong ability to identify decision‑makers, navigate practice dynamics, and time engagements appropriately to maximize impact.
• Demonstrated process for engaging clinical customers and a strong existing network of relevant contacts is…