Director, Sales

Director Of Sales

Founded in 2019 and headquartered in Pittsburgh, PA, Free Market Health supports forward-thinking payers and specialty pharmacies of all sizes who need to operate in a complex and opaque market. We empower all stakeholders to optimize resources and maximize opportunities while focusing on the most important stakeholder of all: the patient.

We are seeking a strategic and results-driven Director of Sales to drive growth and deepen client relationships within the healthcare payer and specialty pharmacy ecosystem. This role works closely with health plans, pharmacy benefit managers (PBMs), self-funded employers, and other healthcare stakeholders to develop and implement innovative solutions that improve access to specialty medications, optimize pharmacy network performance, and reduce healthcare costs.

The Director of Sales serves as a trusted advisor throughout the sales lifecycle, from prospecting and solution design through implementation and ongoing account management. This individual will be responsible for expanding existing client relationships, identifying new business opportunities, and supporting the successful launch and optimization of client programs.

This is an opportunity to play a key role in helping healthcare organizations improve patient access, lower specialty medication costs, and optimize pharmacy benefit programs. You will work alongside cross-functional teams and industry leaders while driving meaningful growth and delivering measurable value to clients and patients alike.

• Partner with sales leadership to identify, engage, and cultivate relationships with high-value prospects and strategic clients.
• Support the development and execution of sales strategies, processes, and tactics that drive new client acquisition and revenue growth.
• Collaborate with consultants, brokers, and intermediary partners to position solutions and participate in prospect presentations and proposal responses.
• Assist with Requests for Proposal (RFPs), client meetings, and solution presentations.

• Serve as the primary point of contact for clients from sale through implementation and ongoing account management.
• Build and maintain relationships with senior-level stakeholders, including Directors, Vice Presidents, and Senior Vice Presidents.
• Consult with clients to understand strategic objectives, define business requirements, and recommend customized program solutions.
• Advise clients on program design, structure, and performance optimization to achieve operational and financial goals.

• Collaborate closely with Pricing, Analytics, Finance, Network Strategy, and Implementation teams to ensure successful program launches.
• Lead implementation handoff meetings, clearly communicating program objectives and requirements.
• Ensure client expectations, contractual commitments, and program intent are accurately reflected throughout implementation and execution.

• Drive organic growth within existing accounts through upselling, cross-selling, and expansion into new lines of business.
• Develop and maintain strategic account plans that identify growth opportunities and strengthen executive-level relationships.
• Forecast revenue opportunities and support business development initiatives for prospective payer clients.
• Lead post-launch strategic business reviews and recommend enhancements that improve client outcomes, patient experience, and revenue performance.

• Stay current on healthcare, specialty pharmacy, payer, and PBM market trends, including regulatory and legislative developments.
• Leverage market insights and competitive intelligence to identify growth opportunities and inform client recommendations.
• Understand healthcare technology infrastructure and integration requirements, including data exchange solutions and APIs.

What We're Looking For

• Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field.
• 8+ years of professional business experience, including at least 4 years in healthcare, payer sales, or related healthcare…