Field Service Technician

Position Title: Field Service Technician - Pittsburgh, PA

The Field Service Technician plays a crucial role in ensuring the reliability and performance of the company's water instrumentation. This position involves routine maintenance, including disassembly, cleaning, and calibration of analyzers and instruments. Technicians will troubleshoot both the company's products and select third-party instruments at customer sites. The role requires strong customer service skills, as technicians will interact directly with clients.

Candidates must be adaptable, as the position involves significant travel and the ability to learn quickly about various instrumentation technologies. Overall, this role is vital for maintaining customer satisfaction and supporting the company's growth objectives.

Field Service Technician Responsibilities

• Perform routine maintenance on water instrumentation
• Disassemble, clean, and calibrate analyzers and instruments
• Troubleshoot company products and third-party instruments
• Engage with customers to provide high-quality service
• Manage travel schedules to meet customer needs

Field Service Technician Requirements

• Minimum of 1 year of field experience
• At least 2 years of customer service experience
• Instrumentation calibration experience is required
• Strong preference for candidates with field service experience
• Willingness to travel and adapt to varying work environments is preferred

Benefits

• Healthcare options through BCBS, including HSA and PPO plans
• 401k plan with company matching after 6 months
• 15 days of paid time off and 9 holidays
• Company vehicle or mileage reimbursement for personal vehicle use
• Work phone and monthly allowances for expenses

If you are a Field Service Technician looking to take the next step in your career, apply now! #LI-CG1