Field Service Technician

Overview

Join Pro Mach and shine. Whether you’re creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem‑solver, a closer, a futurist—whatever drives you.

At Pro Mach, you’ll be challenged and rewarded as you help improve packaging performance and shape the future of automation.

Field Service Technician in the Brenton division. Responsible for providing professional service and training support, contributing to growth and profitability of product lines through non‑supervised support and training on all Brenton products and systems. Reports to the Field Service Manager.

• Direct and assist customer personnel in the installation, start‑up and training of Brenton machines and systems.
• Provide technical service support to customers when their machines are not performing.
• Provide Engineering Department with accurate updates on all changes made to machines in the field.
• Be an integral part of the team for final checkout of machines, ensuring they are ready for shipment.
• Be technically competent, mechanically and electrically, with the ability to edit PLC and HMI programs easily.
• Be fluent in setup and operations of all three Brenton Product Lines (Case packers, Shrink Wrappers, and Fanuc Robots and Controllers).

• Technically competent, mechanical and electrical assembly and troubleshooting skills.
• Proficiency working online with Rockwell PLCs and HMIs, navigate and edit PLC and HMI programs.
• Fanuc Robot experience and certification highly desirable with 2-4 years of field experience.
• Professional communication, positive attitude, and professional image.
• Educator – good verbal and written presentation, organized, good planner, strong interpersonal skills.
• Ability to work independently and as part of a team in a fast‑paced production environment.

Base Hourly Range: $27.00 - $45.00

Please note that pay ranges listed on external job boards may not accurately reflect internal compensation ranges.

As a Pro Mach employee you receive a comprehensive compensation package that includes salary, medical, dental, and vision programs, life insurance, disability insurance, paid time off, a retirement savings plan with company match, and a wellness program. Benefits begin on the first day of employment.

Pro Mach is an Equal Opportunity Employer. Pro Mach uses E‑Verify to verify employment eligibility of all new hires in the United States. Pro Mach is a drug‑free workplace. We provide reasonable accommodation for individuals with disabilities.