URM Aftercare Case Manager

Job Category: Social Services - Refugee & Immigrant Program

Requisition Number: URMAF
001441

• Full‑Time
• Hybrid

PA‑Jenkintown 610 Old York Rd Ste 220 Jenkintown, PA 19046, USA

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values:
We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a URM Aftercare Case Manager, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Provide culturally sensitive case management services, to include social work, counseling and treatment of clients, and coordinate community referrals;
• Address client needs as requested by the youth;
• Assisting client with safety in housing and their community;
• Coordinate intake and initial placement to all newly referred cases;
• Administer supportive social services to the client on an as‑needed basis;
• Administer case notes and documentation within extended Reach in a timely manner based on guidelines and procedures set forth;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s level degree in Social Work or related Human Service field of study from an accredited college required;
• Master’s level degree in Social Work or related Human Service field of study from an accredited college preferred;
• Child welfare and/or case management experience is strongly preferred;
• Must have a broad knowledge of basic principles, concepts, and methodology of Human Service as acquired through a Master’s level degree;
• Bilingual language speaking:
  English/Spanish or other language spoken by client population, preferred;
• Excellent verbal and written communication skills;
• Must exhibit an ability to apply the principles of logic and critical thinking with problem solving;
• Sensitivity in communicating and developing cross‑cultural relationships;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Must have an ability to provide excellent and compassionate customer service;
• Must be reliable with time‑sensitive deadlines and tasks;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul;
• Access to training, professional development, and career growth opportunities;
• 403(b) retirement plan with employer match eligibility;
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks);
• Access to education reimbursement for those that qualify;
• Comprehensive employee assistance and wellness program.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.