D&A Case Management Specialist

This is professional work providing a full range of case management services in the drug and alcohol field. This position will master the full spectrum of the case management service activities and therefore, will have the ability to assess clients’ needs and/or determine the level of care required based on placement guidelines and/or coordinate access to treatment services and/or develop and implement a comprehensive service plan to supplement the client’s treatment episode.

This position will be responsible for documenting all client activities/exchanges and advocating for clients with other agencies or organizations to maximize clients’ benefits. Initially, assignments will be limited in scope of difficulty and will be under supervision of the a Case Management Supervisor. As knowledge, skills, and abilities are acquired, variety and difficulty of assignments will increase with more latitude in judgment permitted.

Work performed by this position will be regularly reviewed and scrutinized by its supervisor on a routine basis through scheduled individual supervision, scheduled group supervision, and performance evaluations.

Located in south-central Pennsylvania, York County Government offers many exciting and challenging opportunities to learn and grow in a career while making a difference in the lives of York County residents. Each County department meets a unique need in the community and provides an opportunity for both professional growth and personal satisfaction. York County offers a competitive wage and benefit package.

• Master the case management activities of screening, assessment, placement, case coordination, level of care placement approval, continued stay/concurrent review, tracking/documenting service delivery and utilization review.
• Demonstrate proficiency in such areas as: engagement; coaching; linking; advocacy; use of recovery support services; etc.
• Understand the addiction process and recovery process as it relates to the client, as well as how it relates to the clients family, friends, colleagues, employer, community-at-large, etc.
• Acquire and maintain knowledge of the formal treatment services as well as the non-clinical community-based resources that support recovery, early identification, engagement and sustention of the recovery process for individuals and families.
• Acquire and maintain practical knowledge of the available recovery support services and how, through these services, clients, families, and communities can gain access to recovery-focused services and support that will increase successful treatment completion rates, promote early re-engagement for those who have relapsed, and provide pathways to recovery for individuals not in need of clinical treatment services.
• Coordinate and/or assist in the coordination of ancillary services for the clients during their treatment service episode. These ancillary services are typically available outside of the drug and alcohol treatment program itself and available through other local agencies. Examples of ancillary services include health care, transportation, education, vocational training, and stable and secure living environments, and support networks.
• Ensure client continuity of treatment service, ensure the efficient and effective utilization of available ancillary service resources, and ensure the appropriate match of the ancillary service to the needs of the client.
• Coordinate with the client and the client’s treatment service provider that all appropriate available ancillary service resources and listing of said services have been made available to the client. Ensure that all appropriate client referrals have occurred.
• In conjunction with the clients treatment provider, assist the client to address non-treatment needs (that is: education/vocation, employment, physical health, emotional/mental health, family/social, living arrangements/housing, legal status, basic needs (food, clothing, transportation, and life skills) as part of the clients recovery process.
• After a referral has been executed, provide liaison and/or follow-up and/or advocacy to promote client satisfaction and/or continued delivery of…