Software Engineering Manager, Senior

Senior Software Engineer Manager

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Software Engineer Manager within PNC's Fraud Engineering organization, you will be based in Pittsburg, PA or Cleveland, OH.

Weekly time in the office is needed. This position may not be available in all geographic areas.

Needed Experience/skills:

• System design expertise – low-latency, high-throughput, distributed systems
• Technical judgment – evaluate trade-offs, scalability, resilience
• Performance optimization – latency, locking, throughput (critical in fraud decisioning)
• Data platform understanding – streaming, event-driven flows, rule engines

The Fraud Software Engineering Manager leads engineering teams responsible for designing, building, and operating scalable fraud technology solutions that protect customers and align to business and risk objectives. This role drives end to end delivery across the software development lifecycle using Agile practices, ensuring work is prioritized, risks and dependencies are managed, and outcomes are delivered with quality and predictability. The manager provides technical leadership to ensure solutions are secure, resilient, and aligned with solution architecture, while maintaining platform health, performance, and continuous improvement.

They build and develop high performing teams through coaching, clear performance expectations, and a strong culture of accountability and inclusion. Additionally, the role ensures adherence to regulatory, audit, and control requirements, promotes a quality-first mindset, and partners across product, business, and technology teams to align fraud strategy with engineering execution while driving automation, operational efficiency, and continuous improvement across the organization.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Manage a group of software engineers/managers across multiple product lines.
• Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
• Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design.
• Identify issues, share best practices, and drive continuous improvement.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused
  - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk
  - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Application Development, Business Management, Customer Solutions, Data Management Platform (DMP), Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, System Designs, User Experience (UX) Design

Agile Development, Application Development Tools, Coaching Others, Continuous Learning, Design…