Pega CDH Developer

Pega CDH Developer

We are seeking a skilled Pega CDH Developer (CSSA Certified) to design, build, and optimize customer decisioning solutions using Pega Customer Decision Hub (CDH). This role will focus on enabling Next Best Action (NBA) strategies to drive personalized, real-time customer engagement across multiple channels. You will work closely with architects, business stakeholders, and cross-functional teams to implement scalable and high-performance decisioning solutions in a complex enterprise environment.

This role can be filled from the client site 5 days a week in one of the following locations:
Pittsburgh PA, or Cleveland, OH only.

Future duties and responsibilities include being part of a full stack agile team including Pega, Java, ETL, Data Engineers, VB (.NET), and Mainframe developers. You will attend stand up meetings and other agile ceremonies and support both new development and production support as needed.

Required qualifications to be successful in this role include a bachelor's degree or higher in Computer Science or equivalent preferred but not required. You must have Pega Certified Senior System Architect (CSSA) and 4–8 years of Pega experience, with at least 2+ years in Pega CDH. Strong experience with Next Best Action Designer, decision strategies and engagement policies, real-time and batch decisioning, and solid understanding of Pega rules engine and PRPC fundamentals is required.

Experience with REST APIs and system integrations, strong understanding of customer data, segmentation, and personalization concepts, and proficiency in debugging tools such as Tracer, Clipboard, and Live UI are also necessary.

Additionally, strong technical knowledge and integration experience of Web Services, APIs, API Framework, and SOA are required. Knowledge or application architecture systems, networks, security, and enterprise databases is also necessary. Experience in user interface designs/wireframes using current standard design practices for wireframes is required. Ability to manage multiple priorities through effective organization and communication, and strong consultative and advisory skills are also necessary.

Desired skills include experience with Marketing Technology and Communications, experience in banking or financial services domain, exposure to Adobe Experience Cloud (AEP, AJO, AEM), familiarity with event-driven architectures (Kafka), knowledge of cloud platforms (AWS, Azure, or GCP), experience working in Agile/Scrum environments, experience with Marketing applications (Pega, Salesforce, Adobe, Zafin, Naehas) is a plus, experience in Pega Customer Decision Hub a plus, experience in Containerization (Kubernetes / Docker) a plus, experience in Python, PySpark, SQL, ETL (Informatica or other) a plus, and experience in Mainframe development (COBOL/DB2) a plus.

Compensation for this role in the U.S. is estimated to be $58,800.00 - $. CGI's benefits are offered to eligible professionals on their first day of employment to include competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and the share purchase plan, paid time off for vacation, holidays, and sick time, paid parental leave, learning opportunities and tuition assistance, and wellness and well-being programs.