Fleet Router

zTrip — North America’s Largest Taxi Transportation Provider

zTrip is seeking a reliable and detail-oriented Fleet Router to support daily operations and help ensure efficient, on-time service across our transportation network. In this role, you will coordinate driver assignments, monitor trips in real time, and serve as a key connection between drivers, customers, and internal teams.

This position is perfect for someone who thrives in a fast-paced environment, communicates effectively under pressure, and enjoys keeping operations running smoothly.

• Assign drivers based on trip demand, availability, and scheduling priorities
• Monitor active trips and respond quickly to delays, reroutes, and service issues
• Provide clear routing instructions and real-time updates to drivers
• Communicate with customers regarding trip status, questions, and service concerns
• Maintain accurate dispatch records, trip logs, and operational documentation
• Work collaboratively with operations and customer service teams to improve efficiency and service quality

• Experience in dispatching, transportation, logistics, customer service, or a related field preferred
• Strong communication, organizational, and multitasking skills
• Ability to remain calm, focused, and solution-oriented in a fast-paced environment
• Familiarity with dispatching or routing systems is a plus
• Valid driver’s license required

Tuesday–Sunday | 9:00 AM – 5:30 PM

• Competitive pay
• Medical, dental, vision, and life insurance
• Paid Time Off (PTO) and paid holidays
• 401(k) with company match
• Career advancement opportunities within a nationwide transportation company

At zTrip, our Fleet Routers are essential to keeping operations running efficiently. You’ll play a key role in supporting drivers in real time and ensuring customers receive safe, dependable transportation every day.

Apply today and help keep your community moving with zTrip.