Fleet Transportation Dispatcher - CDL

At UPMC, we're all here for the same reason - to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.

Why Join UPMC?

We don't just take care of patients - we take care of our team, too. And we have the data to prove it. In addition to the benefits you'd expect from an industry leader you can expect:

* AWARD-WINNING WORKPLACE:
Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA

* A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.

* Competitive pay

* Tuition reimbursement

* Opportunities to grow in your career at UPMC

UPMC is looking for a full time Fleet Transportation Dispatcher (CDL) to support our UPMC Employee Transit (Pittsburgh).

This position works daylight, Monday-Friday, 10 am - 6 pm. Weekends off!

Purpose:

The Fleet Transportation Dispatcher (CDL) will coordinate the activities of approximately 45 to 50 drivers on a daily basis. Keeping the pick-up and drop-off delivery times on schedule and ensuring an excellent customer satisfaction rating.

Responsibilities:

+ Perform telephone communication responsibilities in a professional and courteous manner.

+ Distribute work assignments in an equitable, accurate, and timely manner.

+ Monitor shuttle routes and responsibilities in an accurate and timely manner.

+ Log both routine and unusual information on the Daily Dispatcher Report.

+ Accurately records information regarding daily transport requests, department user group complaints and employees reporting off from work on appropriate logs.

+ Adhere to, know, and enforce all hospital and department policies and procedures pertinent to the Fleet Transportation Group.

+ Routinely responsible for swapping vehicles and scheduling them for preventative maintenance and detailing.

+ Adhere to, know, and enforce all pertinent PA state policies and procedures that impact the Fleet Transportation Group.

+ Fill in as a driver as needed.

+ When assigned, act as the primary back-up for the Supervisor and Operations Manager in their absence.

+ Knowledgeable about all safety, fire, evacuation, and disaster policies and procedures.

+ Attend department meetings when scheduled.

+ Maintain a neat and clean work area.

+ Train new employees to properly follow department procedures and policies.

+ Responsible to provide interim solutions for department.

+ Performs in accordance with system-wide competencies/behaviors.

+ Performs other duties as assigned.

+ High school education or equivalent and two years experience in dispatching or administrative support role.

+ OR Bachelor's Degree in a relevant/related field of study is required.

+ Experience in data entry or with PC is preferred.

+ The ability to communicate professionally with various user groups is required.

+ Valid Drivers License.

Licensure, Certifications, and Clearances:

Both Commercial Drivers License Class B and Passenger Endorsement are required within 6 months of hire.

Cleared to drive according to FMCSA Drug & Alcohol Clearing House.

+ CDL Passenger Endorsement

+ Commercial Driver License (CDL)

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran