Head Clerk

Job Title

HEAD CLERK

FIRE DEPARTMENT

FULLTIME/NON-EXEMPT

SUPERVISORY AND PROFESSIONAL

The Pittsfield Fire Department is seeking a qualified individual for the position of Head Clerk, providing clerical support in the Administrative Office located at Fire Headquarters. The Head Clerk must have excellent interpersonal skills, be highly organized, and possess thorough knowledge of department work methods and procedures. The Clerk must maintain a professional and courteous demeanor, and possess strong customer service skills as the individual will interact with constituents, public officials, and other employees.

We are an affirmative action/equal opportunity employer committed to promoting a multicultural workforce, excellence in public service, and ongoing mutual respect in our working relationships.

• Processes payroll for Fire Department.
• Provides general clerical support including answering telephones and provides callers with requested information, or forwards call to appropriate personnel.
• Processes invoices; petty cash, expense vouchers, medical bills for injured personnel.
• Calculates and receives fees; balances cash drawer; prepares deposits, distributes mail and maintains inventory of office supplies.
• Appointment scheduling as needed.
• Prepares documentation to include tallies, logs, and activity reports and performs any required OSHA reporting.
• Must be familiar with duties performed by Principal Clerk and may periodically serve as back-up in the absence of Principal Clerk.
• Performs other duties as assigned or required.

• High school diploma or equivalent
• Minimum of 1 years' experience in a fast-paced office environment, experience in municipal government preferred
• Able to communicate effectively both verbally and in writing, to establish positive public relations for the municipality and department, and to interact effectively with a wide variety of people
• Ability to work independently and in cooperation with other employees; possess a willingness to learn and to problem-solve and ability to multi-task and prioritize
• Strong computer and internet skills, including Microsoft Office suite (Excel, Word, etc.); ability to learn new software applications that may be unique to the position and Office of the Fire Department

This is an office-based job in a dynamic municipal building. While performing the duties of the Head Clerk, the incumbent is required to: interact and communicate frequently with the public, government officials, other staff members and boards, and/or third parties transacting business with the City.

Operates standard office equipment including computers and keyboards, at efficient speed; and move throughout the municipal building which may include flights of stairs. Lifts/moves objects weighing up to 10-20 pounds.

Monday – Friday, 35 hours per week

7:30am – 3:00pm

Starting rate $18.93 -$20.08 per hour

Annual increases up to $27.80 per hour

• Health Insurance
• Dental Insurance
• Life Insurance
• Retirement Savings Plan
• Up to14 paid Holidays
• Personal Days
• Vacation Time
• Earned Sick Leave
• Employee Assistance Program
• Tuition Reimbursement

Applications accepted until position is closed.