Certified Occupancy Specialist

Direct Hire Opportunity $42,000–$47,000/year Full-Time | Monday–Friday Downtown Pittsfield, MA

• Guide residents through annual and interim income recertifications
• Calculate rent and housing assistance payments accurately
• Prepare and process required compliance documentation
• Maintain organized, audit-ready resident files
• Explain eligibility requirements and answer resident questions with professionalism and empathy
• Monitor deadlines and ensure ongoing compliance with HUD and other affordable housing program requirements
• Prepare reports and work closely with internal staff to maintain accuracy

• Has strong organizational and administrative skills
• Enjoys providing excellent customer service
• Communicates clearly, both verbally and in writing
• Is comfortable using Microsoft Office, particularly Word and Excel
• Has strong attention to detail and enjoys accurate recordkeeping
• Can manage multiple priorities while meeting deadlines
• Has an Associate's Degree (preferred) and/or prior human services, housing, or administrative experience
• Occupancy Specialist Certification is required within one year of hire (training provided)

• Direct Hire position with our client
• Beautifully renovated downtown office environment
• Stable, full-time schedule
• Opportunity to build a specialized career in affordable housing compliance
• Supportive, mission-driven team

If you're looking for a career that combines customer service, compliance, and meaningful work helping residents, we'd love to hear from you. #ESPriority