Senior Product Manager; V

Verité is a global, award-winning non-profit organization based in Massachusetts that illuminates and addresses serious human rights and labor rights violations in factories, farms, and other workplaces around the world. Our vision is a world where people work under safe, fair, and legal conditions. Since our inception in 1995, we have partnered with hundreds of multinational brands, suppliers, and international institutions in more than 70 countries across multiple sectors to improve working conditions and social performance within global supply chains.

We work with major brands, such as Gap, Keurig, HP, Nestle, Patagonia, Apple, and Disney. Our work has been featured in major media outlets, such as:
Forbes, Fast Company, The Atlantic, and The New York Times. Our impact has been recognized and awarded by organizations such as the Skoll Foundation and the Schwab Foundation for Social Entrepreneurship.

Among our many services and programs to promote workers’ rights and sustainability in global supply chains, Verité is building an ambitious, data-driven technology, CUMULUS, to bring greater visibility to the risk of forced labor risk in global supply chains. The patent-pending, cloud-hosted software platform synthesizes information across shared data sets to identify and visualize forced labor risks with unparalleled fidelity and clarity.

We are seeking a Senior Product Manager who wishes to drive this vision to reality, help intensify our impact, and change the world for the better through their work.

Position Description

The Senior Product Manager will lead the successful launch and growth of an innovative new technology solution for companies to combat forced labor and human trafficking in their global supply chains.

The ideal candidate will come to Verité with a passion for building and delivering to the market effective technology products, at least five years in progressively responsible product management positions, demonstrated skill in collaborating with others, a mature and effective approach to managing staff, excellent communication skills, and an excitement about strengthening early stage technology products. The Senior Product Manager position will report directly to the Verité CEO and provide leadership on all aspects of CUMULUS to Verité leadership and staff, clients (including multinational Fortune 500 companies), funders, and other important CUMULUS stakeholders.

Key Responsibilities

• Work with Verité leadership and staff globally to define a comprehensive product vision and road map for CUMULUS
• Create a cross-functional product development culture within the organization and oversee and contribute to the definition of product requirements (i.e. PRDs), product design (i.e. UX and visual), product development, quality assurance, and customer success
• Identify and manage objectives and key results for CUMULUS, and track and optimize against metrics on customer acquisition, usage, revenue, retention, and referrals
• Manage multiple product development partners, including external designers, developers, and QA professionals
• Work with partners to contribute to the design and execution of the cloud solution architecture, information architecture, wireframes, and analytics tracking plans
• Be an expert in respect to other similar and related initiatives worldwide, and track competitive and industry trends and solutions to foster continuous innovation of the product
• Work with senior leadership and marketing partners to manage promotion of, branding, and all internal and external communication related to CUMULUS
• Demonstrate product features to internal staff, clients, and prospective clients
• Provide guidance on product pricing and assist in identifying sources of funding to support continued evolution and growth of CUMULUS
• Support the robust growth of CUMULUS by forecasting staff needs and leading recruiting, selecting, orienting, training, and supervision of a growing team
• Work with Verité staff and global partners to integrate the CUMULUS platform with other Verité programming to optimize our impact on labor conditions for vulnerable populations
• Conduct regular user interviews and surveys to identify…