Office Administrator (Director of Administration) - BRTA

Office Administrator (Director of Administration) - BRTA

Salary Range: $80,000 - $82,555

• At least 3 years of experience as Administrative Supervisor in transit or logistics
• High School Diploma or equivalent.
• BS/BA business administration a plus
• Ability to work without direct supervision.
• Ability to read, write and speak English.
• Ability to work flexible schedules that may include nights, weekends, and holidays.
• Computer literate.
• 3 years’ experience in progressive HR, labor relations, and payroll administration.
• Experience working in a collective bargaining/ union environment.
• Experience analyzing data and reporting
• Experience in a fast-paced work environment
• Intermediate knowledge and experience of Microsoft Office Suite

• High level of attention to detail.
• Effective communication skills, both written and oral.
• Excellent Customer Service skills
• Strong organizational planning skills.
• Strong practical skills.
• Strong analysis and problem-solving skills.
• Basic math skills.
• Ability to work in a union environment.

• Lead, develop, and unify HR, Payroll, and Procurement functions under a cohesive administrative strategy.
• Serve as a trusted advisor to executive leadership on workforce planning, labor relations, and operational support.
• Drive continuous improvement initiatives to enhance efficiency, service quality, and cost effectiveness.
• Establish policies, procedures, and governance frameworks aligned with public sector and transit-specific regulations.
• Other duties as assigned

• Oversee all HR functions including talent acquisition, employee relations, labor relations, performance management, and compliance.
• Support unionized workforce environments, including collaboration with labor representatives and administration of collective bargaining agreements.
• Ensure compliance with federal, state, and local employment laws, as well as transit authority regulations.
• Lead workforce planning initiatives to address operator shortages, retention, and succession planning.

• Ensure accurate and timely payroll processing for a large, often hourly and unionized workforce.
• Oversee payroll compliance including wage laws, overtime rules, and benefit deductions.
• Implement controls and audits to maintain payroll accuracy and integrity.
• Partner with Finance to ensure proper accounting, reporting, and reconciliation of labor expenses.

• Direct procurement operations including sourcing, contract negotiation, vendor management, and compliance with public procurement standards.
• Oversee acquisition of goods and services critical to transit operations (e.g., fleet parts, equipment, technology, professional services).
• Ensure adherence to competitive bidding processes, grant requirements, and minority/women-owned business participation goals.
• Optimize vendor performance and cost efficiency through strategic sourcing and contract management.

• Ensure adherence to applicable regulations (e.g., FTA requirements, labor laws, procurement standards, audit requirements).
• Establish internal controls and risk mitigation strategies across all administrative functions.
• Coordinate internal and external audits and ensure timely resolution of findings.

• Partner with Operations leadership to ensure administrative functions effectively support transit service delivery.
• Align HR, payroll, and procurement processes with operational demands such as shift-based workforce scheduling and maintenance needs.
• Drive use of systems and technology (HRIS, ERP, procurement platforms) to enhance integration and reporting.

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail, to varying extents, the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand‑wrist motions, and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises, fumes, and airborne particles;

In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic…