Digital Banking Support Specialist
Job in
Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listed on 2026-02-19
Listing for:
The Cape Cod Five Cents Savings Bank
Full Time
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Bank Customer Service, English Customer Service
Job Description & How to Apply Below
A community-focused financial institution is seeking a Customer Service Specialist I to deliver exceptional customer service via various channels. The ideal candidate will have a High School degree or GED, customer service experience, and a willingness to learn about banking products. Key responsibilities include responding to inquiries, documenting interactions, and supporting online banking customers. This role emphasizes customer satisfaction and digital adoption of banking services.
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