Program Guide; per diem

Program Guide (Per Diem)

Pittsfield, MA - Outpatient Treatment Program

Salary Range $20.15 - $23.33 Hourly Position Type Per Diem Job Shift 1st Shift/Days Education Level High School Category Human Resources

Schedule:

Per diem (on call as needed). No set hours.

Pay Rate: $18.15-$20.42/hour

Benefits:

• 401k with company match up to 7%
• Discounts on wide array of services/entertainment nationwide

The Program Safety Guide is responsible for:

• Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
• This includes, but is not limited to: greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
• Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
• Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.

Qualifications:

• High school diploma or GED required.
• Prior experience working in customer service, security, and/or with individuals with substance use disorders. Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required.