Rental Technician
Listed on 2026-09-12
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Customer Service/HelpDesk
Customer Service Rep, Recreation & Leisure, Event Management & Planning
Fresh Powder LLC Rental Technician 2026/27 Pittsfield, MA
· Part time Company website
Bousquet Mountain is a premier all-season resort nestled in the beautiful Berkshires of western MA. During the winter months it offers excellent skiing and snowboarding, with trails suitable for all levels. In the summer visitors can enjoy the summer concert series, along with a variety of other events and activities. Bousquet Mountain’s modern lodge and delectable dining options provide a perfect blend of adventure and relaxation for outdoor enthusiasts and families.
Whether it's hitting the slopes or enjoying live music, Bousquet Mountain is the ideal destination for all seasons.
Bousquet Employees Enjoy Benefits Such as:
Season Passes
* Onsite Food and Beverage Discounts Outdoor Prolink Discounts Discounts on Rentals and Ski Tuning Discounts at Berkshire Bike and Board on Winter Equipment Discounted Indy Employee Pass Discounts on Family Passes, Lessons, Rentals, and Racing
** Pass Availability Subject to Work Hours Commitment and Length of Employment*
Bousquet Mountain is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.
LOCATION: 101 Dan Fox Drive, Pittsfield, MA
Part-time seasonal positions available for day shifts and night shifts.
The Bousquet Ski Area rental shop technician is a cornerstone of the mountain resort experience. Often working diligently behind the scenes, these professionals ensure that guests are equipped with safe, functional, and well-maintained gear before they head out onto the slopes. Their expertise in ski and snowboard equipment, customer service, and safety makes them essential not only to the smooth operation of a ski resort, but to the enjoyment and safety of visitors.
The Rental Shop Technician is responsible for the day-to-day operation of tasks associated with the Bousquet Rental Shop including overseeing the daily operation, inventory control, safety compliance, and customer satisfaction within the rental shop environment
Job Description:
- Post–Hire/Pre-season requirements
- Complete all required in-person and on-line training segments including passing the Marker Certification Programs
- Review and acknowledge the Bousquet Employee Handbook
- Complete all required employment forms and documentation
- Day to Day Operations
- Equipment Fitting and Adjustment — Evaluating customers’ physical characteristics, ability level, and preferences to select and properly fit skis, snowboards, boots, poles, and helmets.
- Calibration and Safety Checks — Adjusting ski binding release settings based on industry standards, skier weight, height, age, and ability to ensure maximum safety on the slopes.
- Maintenance and Repair — Performing routine maintenance, such as waxing, edge sharpening, base grinding, and minor repairs on equipment to keep rental fleets in optimal condition.
- Sanitization and Inventory Management — Cleaning and sanitizing equipment between uses and maintaining accurate records of inventory to ensure adequate supply and prompt replacement of worn or damaged items.
- Customer Service — Greeting guests, answering questions about equipment and ski area operations, and providing guidance and instruction on the proper use of gear.
- Problem-solving and Troubleshooting — Quickly addressing issues that arise with equipment or customer needs, often in high-pressure, fast-paced environments.
- Staying updated on industry standards set by…
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