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Sr. Technical Instructor​/Sr. Instructional Designer

Job in Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for: Watts Water Technologies
Full Time position
Listed on 2026-02-12
Job specializations:
  • Design & Architecture
    Digital Media / Production, Creative Design / Digital Art
Salary/Wage Range or Industry Benchmark: 116000 - 130000 USD Yearly USD 116000.00 130000.00 YEAR
Job Description & How to Apply Below

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support — it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do

For 150 years, Watts has built best-in‑class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting‑edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

Principal Responsibilities and Duties
  • Define / develop new and revise existing training curricula for use in instructor‑led, e‑Learning, or mobile scenarios and interface with technical writers, product engineers, technical support, sales, marketing, and manufacturing personnel as necessary to source information, data, graphics, materials, etc. (25%) – Designer लगे
  • Conduct training on a wide variety of Watts Water Technologies products. (40%) – Instructor
  • Partner with internal and external personnel to identify, understand, and resolve customer issues to ensure the delivery of the best possible training solution. (10%) – Designer
  • Ensure training equipment, supplies, and facilities are fully operational and consistent with Watts Water Technologies quality standards and customer expectations; perform equipment maintenance / upgrades as scheduled or required. (5%) – Designer
  • Mentors / trains other Technical Instructors / Instructional Developers to ensure Watts Water Technologies training is of the highest quality possible. (10%) – Designer
  • Assist with development of training program policies, procedures, standards, and templates. (5%) – Designer
  • May lead and direct the work of others to complete instructional design projects. (5%) – Designer
Employee Core Competencies

We are committed to attracting and managing the best talent globally. We seek to attract and promote employees who demonstrate an ability and willingness to:

  • 1. Collaborate across work groups
  • 2. Communicate effectively
  • 3. Initiate positive change
  • 4. Drive for results
  • 5 salita Deliver high‑quality work
  • 6. Focus on the customer
Education
  • Requires a bachelor's degree or equivalent (e.g., Military School Instructor).
  • Proficiency with current PC applications / office environment
Management

This position has no direct reports

Experience and Required Skills
  • Instructor or Instructional Design / training development experience for construction / mechanical engineering projects / systems
  • Minimum of 6+ years' experience as a technical instructor / technical course developer / instructional designer
  • Deep understanding of plumbing systems, backflow prev enters, various types of control valves, pressure regulators, etc.
  • Travel (35%) – Will be required to travel to field locations to develop or conduct training
  • Experience with one of the following applications required;
    Articulate, Captivate, and / or Adobe
  • Experienced with using Microsoft PowerPoint and other Microsoft Office tools
  • Proficient in the use of Instructional Design Methodology (ADDIE) highly desirable

The expected salary range for this position is $116,000–130,000 yearly. Actual compensation will be dependent upon ..

Watts in it for you

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

  • Competitive compensation based on your skills, qualifications and experience
  • Comprehensive medical and dental coverage, retirement benefits
  • Family building benefits, including paid maternity/paternity leave
  • 10 paid holidays and Paid Time Off
  • Continued professional development opportunities and educational reimbursement
  • Additional perks such as fitness reimbursements and employee discount programs
  • Learn more about our benefit offerings here:
How we work

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have…

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