Risk & Insurance Manager

Overview

The manager of Risk and Insurance reports to the Vice President and General Counsel and oversees Berkshire Health System's ("BHS") risk and insurance programs by identifying, assessing, and prioritizing potential threats, including clinical risks that impact patient safety and financial loss. This role is also responsible for developing mitigation strategies, managing insurance renewals and claims processing, coordinating with brokers and insurers to ensure legal and regulatory compliance, and other risk and insurance management duties as may be assigned.

By integrating clinical risk oversight with administrative loss prevention, the Manager of Risk and Insurance fosters a proactive culture of risk awareness to protect the organization's assets and enhance the quality of patient care.

• Oversee Berkshire Health System's risk and insurance programs by identifying, assessing, and prioritizing potential threats, including clinical risks that impact patient safety and financial loss. Develop mitigation strategies, manage insurance renewals and claims processing, coordinate with brokers and insurers to ensure legal and regulatory compliance, and perform other risk and insurance management duties as assigned. Integrate clinical risk oversight with administrative loss prevention to foster a proactive culture of risk awareness, protecting assets and enhancing patient care.

• Three years’ experience in risk management or patient safety, preferably in a hospital or health care setting.
• Working knowledge of healthcare regulatory compliance and accreditation standards (e.g., Joint Commission).
• Experience with root cause analysis, incident/event investigation and performance improvement methodologies.
• Clinical background preferred.
• Experience in risk financing or insurance administration preferred.

• Bachelor's degree in nursing, healthcare administration, public health, finance, or related field required.
• Master's degree preferred.

• CPHRM - Certified Professional in Healthcare Risk Management must be obtained within 2 years of hire.
• FRM - Financial Risk Manager certification must be obtained within 2 years of hire.

• Outstanding interpersonal, oral, and written communication skills.
• Detail oriented with the ability to multi-task, organize and meet tight deadlines.
• Proficiency with MS Office applications.
• Ability to work collaboratively in small teams to improve the operations of immediate work groups by offering ideas, identifying issues, and respecting team members.
• Ability to provide an elevated level of customer service and staff training to meet customer service standards and expectations in a timely and respectful manner.