Lift Attendants

Bousquet Mountain Ski Lift Attendant

Bousquet Mountain is a premier all-season resort nestled in the beautiful Berkshires of western MA. During the winter months it offers excellent skiing and snowboarding, with trails suitable for all levels. In the summer visitors can enjoy the summer concert series, along with a variety of other events and activities. Bousquet Mountain's modern lodge and delectable dining options provide a perfect blend of adventure and relaxation for outdoor enthusiasts and families.

Whether it's hitting the slopes or enjoying live music, Bousquet Mountain is the ideal destination for all seasons.

Bousquet Mountain is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.

Full-Time and Part-Time seasonal positions available for Day shifts and Night shifts.

A Bousquet Ski area lift attendant plays a vital role in the safe and efficient operation of ski lift systems. They are responsible for assisting guests as they load and unload from the chairlifts and carpet lifts. Lift attendants ensure that lift operations adhere to safety standards while providing friendly and helpful guest service. This position requires alertness, physical stamina, and excellent communication skills, as it often involves working outdoors in harsh winter conditions.

Job Description

• Guest Service:
  Greet skiers and snowboarders, answer questions about the resort or lift system, and provide information regarding lift safety and loading procedures.
• Assisting with Loading and Unloading:
  Help guests, including children and those with special needs, board and disembark lifts safely and efficiently. This sometimes involves physically assisting individuals.
• Monitoring Lift Operation:
  Observe the function of the lift, watch for hazards, and maintain a clear loading and unloading area. Lift attendants must remain vigilant to ensure no obstructions or unsafe behavior occurs near the lifts.
• Emergency Procedures:
  Respond calmly and efficiently in case of a lift stoppage, guest accidents, or other emergencies. Attendants must be familiar with evacuation protocols and first aid basics.
• Communication:
  Maintain constant communication with other lift attendants, operators, and supervisors via radio or direct interaction to relay information about operating conditions, guest behavior, and any incidents.
• Lift Maintenance Support:
  Perform basic cleaning and maintenance tasks such as de-icing chairs, shoveling snow from loading/unloading zones, and checking safety bars for proper function. Assist in pre-operations checks and post-operation shut down procedures.
• Enforcement of Rules:
  Politely enforce resort rules and safety regulations, such as helmet use or weight limits, and address unsafe practices as they arise.
• Record Keeping:
  Log lift operation details such as start and stop times, incident reports, and maintenance activities as required by resort policy.
• Complete all required training to include on-line and on the job training as approved by management.

NOTE:

All Bousquet Mountain employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.

Job Requirement

• No formal education is required; however, a high school diploma or equivalent is preferred.
• Physical Stamina:
  Ability to stand for extended periods, lift moderate weights (often up to 50 lbs), and work outdoors in cold, snowy, and windy conditions.
• Attention to Detail:
  Keen observational skills to monitor guests and lift operations and to quickly identify potential hazards.
• Communication
  
  Skills:
  
  Ability to interact professionally and courteously with guests and coworkers, sometimes under stressful conditions.
• Teamwork:
  Willingness to work collaboratively with other staff and management to ensure smooth operations.
• Problem-Solving
  
  Skills:
  
  Ability to handle unexpected situations calmly, such as mechanical malfunctions or guest injuries.
• Customer Service Orientation: A friendly, approachable demeanor and a genuine desire to assist guests in having a safe and enjoyable experience.
• Basic Mechanical Knowledge:
  While not always required, familiarity with machinery and simple troubleshooting is beneficial.

Work Environment Considerations

Ski area lift attendants primarily work outdoors in alpine environments, often exposed to extreme cold, wind, snow, and sun. The work is physically demanding and requires proper winter clothing and gear, which may be provided by the employer. Shifts may start early in the morning and extend into the evening, including weekends and holidays, aligning with peak operating hours of the ski resort.

Employment Status

The…