Senior Program Manager – NA & EMEA Training Delivery

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Program Manager in Massachusetts – Boston. This role offers the opportunity to lead and optimize training delivery programs across North America and Europe, ensuring high-quality learning experiences for a global audience. The Senior Program Manager will serve as the central hub for coordinating training operations, collaborating closely with curriculum developers, instructors, and cross-functional teams.

The position emphasizes program strategy, operational excellence, and data-driven decision-making to continuously enhance training impact. You will manage complex initiatives, align multiple stakeholders, and standardize processes to support scalable and effective learning outcomes. This role requires a balance of strategic thinking, analytical skills, and hands-on program management experience. The position is highly visible and contributes directly to improving organizational performance and customer success.

• Lead all regional training delivery programs, managing the full lifecycle from planning, onboarding, and execution to evaluation
• Collaborate with Curriculum Development, Operations, and Certification teams to ensure timely and high-quality program delivery
• Partner with product release managers to integrate updates and new releases into training content
• Maintain visibility into regional delivery calendars, ensuring consistency and coordination across teams
• Serve as the liaison between Training Delivery and Curriculum Development to ensure course content accuracy and alignment with learning objectives
• Optimize learner experience within Learning Management Systems (LMS) and other learning platforms
• Design and manage feedback and analytics systems to assess program effectiveness and recommend improvements
• Identify opportunities to improve operational efficiency and automate manual processes in scheduling, logistics, and reporting

• Bachelor’s degree in Business, Education, HR, or a related field;
  Master’s degree preferred
• 5+ years of experience overall, with 2+ years managing training programs or similar initiatives, ideally within SaaS or technology companies
• Proven ability to manage the full lifecycle of corporate or SaaS training programs from design through delivery and evaluation
• Strong knowledge of adult learning principles and instructional design methodologies
• Excellent project management, organizational, and stakeholder management skills
• Skilled in data analysis and reporting, translating metrics into actionable insights
• Experience with Learning Management Systems (LMS) and other learning technologies
• Strong written and verbal communication skills, with the ability to influence and collaborate across multiple levels
• Strategic, proactive, and comfortable driving process improvements in a fast-paced environment

• Competitive base salary: $100,000 – $140,000, with potential for variable bonus or stock compensation
• Comprehensive medical, dental, vision, and basic life insurance
• Flexible paid time off (PTO) and company holidays
• Retirement program participation
• 1% charitable giving program
• Support for professional growth and development