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Help Desk Technician – Classified IT & VoIP

Job in Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for: Abacus Technology
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Technician – Classified IT & VoIP Support
A technology services provider in Massachusetts is seeking a Help Desk Specialist to support the BLITS program at Hanscom AFB. This full-time position involves maintaining hardware and software, handling client issues, and ensuring classified operations support. Candidates must have over 3 years of help desk experience, relevant certifications including Security+, and a strong emphasis on customer service. The role also offers a competitive compensation and benefits package, including health insurance and 401(k).
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