Workday System Administrator

Introduction

Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic & social value. It's an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning opportunities, outstanding benefits, rich rewards, wellness programs, & a genuine dedication to creating a diverse, multicultural & inclusive community.

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The Workday System Administrator supports and manages Babson College’s Workday platform, with emphasis on the Student Information System, and specific areas of Finance. This role independently handles tenant management, system configuration, security administration, and upgrades, while also developing documentation and ensuring data integrity. Responsibilities include troubleshooting issues; monitoring system health; supporting custom application development via Workday Extend; staying current with platform updates;

and collaborating closely with the Workday Platform Manager, Workday Operations team and campus stakeholders to maintain a secure, efficient, and well-aligned system environment.

• Maintain a complete understanding of the system to act as a liaison between IT and functional areas within Student Information System, Finance, and Human Capital Management.
• Serve as the secondary security administrator for the student portion of the Workday Platform (and Finance as needed).
• Extend custom application design, build, and deploy. This includes working independently to design, build, and deploy custom applications using Workday Extend—a platform that enables organizations to create tailored solutions that run natively within Workday. Extend functionality allows access to Workday data, business processes, and security models, enabling the development of apps that go beyond standard modules while maintaining a consistent user experience and compliance framework.
• Manage and maintain security groups, roles, and mapping to business processes, ensuring segregation of duties and compliance.
• Troubleshoot Workday Student area concerns related to business processes and domains, including access issues, conditional rules, and more.
• Independently support and communicate Workday releases and enhancements to maximize the system's capabilities, assisting with the implementation and testing of new features.
• Responsible for maintaining proper security to protect confidential information by documenting security changes and testing all security memberships.
• Follow and enhance change control processes for security related changes and integrations.
• Ensure a production quality system, by partnering and collaborating with Platform Manager and other cross functional leads across campus to troubleshoot and resolve production application issues; coordinate, review, test, and implement ongoing Workday system upgrades or patches.
• Be proactive in understanding inbound and outbound data integrations, monitoring system health, scheduled jobs, alerts and notifications and proactively addressing any key changes that are needed.
• Remain knowledgeable of the Workday roadmap and upcoming product releases, reviewing release notes, assessing new features and understanding the impacts to business processes and basic changes in functionality.
• Escalate any policy or process conflicts to Platform Manager.
• Participate in project scoping activities by collaborating with key Workday platform stakeholders, and at times campus partners, to assess integrations, define configurations, plan security and data needs, and support Workday Extend solutions—ensuring technical alignment, feasibility, and compliance with institutional goals. Sample project scope work includes the transition of Student Forms from Cold Fusion to Workday Extend, enabling functionality enhancements to Procurement processes, and supporting learning program offerings aligned with undergraduate majors in the curriculum.
• Assume additional responsibilities as required.

WHAT EDUCATION AND SKILLS YOU WILL NEED

• Bachelor’s Degree.
• A minimum of 3-5 years of experience in higher…