Senior UX Designer - Acton, Mass. (Hybrid

Senior UX Designer - Acton, Mass. (Hybrid)

Position Overview Want to have an impact on Omnipod’s product design? Want to help lead a once in a lifetime career program? Be part of a highly engaged team who has a direct line to improving the product experience for people living with Diabetes! We are investing heavily to create a system to support the right experience at the right time and one that is scalable to the level of growth we expect.

We need a strong Principle UX Designer to contribute to design to get us there, is this you?

We are looking to hire a critical member of the team to be the Sr UX designer to lead large scale design initiatives for the core product applications. The goal for this role is drive best in class UX for Insulet, and act as senior individual contributor, working collaboratively with the software development, technical product management, systems team and qa in an agile environment.

• Lead tactical and innovation UX initiatives within an agile environment on mobile applications-Android and iOS. This includes working with Marketing, Technical Product Marketing and Systems teams to support requirements definition as it relates to UX to create a cohesive user experience across the apps space.
• Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Figma, Creative Cloud, Sketch, Zeplin, Overflow/Invision/Azure, etc. Delivery of said UX work with a variety of tools in an agile development environment- wireframes, asset delivery, GUI specifications, etc.
• Work in a fast-paced agile development team, who are located in - Boston, San Diego and Tijuana using MS Teams, JIRA, Confluence, Aha! And other collaboration tools.
• Lead UX discussions with key technical integration partners such as Glooko, Tidepool, etc. Understand their requirements, APIs and lead UX requirements including branding discussions.
• Work with User Research and Human Factors team to iteratively test early concepts and apply user centered design best practices to our work. Proactively engage with research to drive testing of your concepts.
• Present design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes or interactive presentations) to all levels of the company-from tactical agile software teams to executive leadership and to our customers.
• Collaborate heavily with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.
• Drive innovation initiatives related to UX process, tools or our overall design language and experiences.
• Collaborate with the multifunctional teams to help define world class user experiences and a holistic customer experience across touch points, primarily focused on the Omnipod product experience. This may include a variety of customer touchpoints- OOBE, web, mobile, product, integrations, other wearables, and including how it may integrate with the Global Customer Experience.
• Lead corporate UX design language development, standards and frameworks as our brand evolves.
• Mentor junior staff in all aspects of UX work. Invest in and support fellow UXers in their growth and development.
• Evangelize the role of UX design across the company.

• Strategic thinker and visionary with an equal passion to implement and execute
• Love a whiteboard and carry multiple colors of markers on you at all times
• Great storyteller both visually and verbally and can drive decision making at both strategic vision level and at a tactical feature level
• Builds and maintains positive relationships throughout the organization
• Creates a high-performance, a customer-centric culture throughout the organization, continuously monitors the needs of the customer
• Expert level expertise in articulating design decisions, take ownership, handle ambiguity, drive and lock down stakeholder alignment in a dynamic agile environment
• Charismatic, collaborative and creative leader who can articulate a vision, set direction and engage…