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Service Director

Job in Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for: Top End jobs
Full Time position
Listed on 2026-02-22
Job specializations:
  • Management
    Program / Project Manager, Operations Manager, Environmental Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

We're recruiting a Service Director - Waste & Environment to provide strategic leadership across a broad and high-profile portfolio of environmental, regulatory and place-based services.

This is a key corporate leadership role, responsible for leading Environmental Services, Regulatory Services, Heritage & Green and Blue Infrastructure, Waste and Place Clienting, Climate Change and Emergency Planning. The role will drive service performance, continuous improvement and collaboration across partners, contractors and stakeholders, ensuring services deliver against corporate priorities, statutory duties and financial constraints.

Role
  • Provide visionary leadership and strategic direction across Waste & Environment services.
  • Lead and manage Environmental Services, Regulatory Services, Heritage & Green and Blue Infrastructure, Waste and Place Clienting, Climate Change and Emergency Planning teams.
  • Deliver the Council's corporate vision, strategic objectives and agreed priorities through effective service leadership.
  • Oversee the development, implementation and monitoring of environmental, regulatory, waste, climate change and emergency planning strategies.
  • Ensure services achieve agreed internal and external KPIs, outcomes and statutory requirements.
  • Drive continuous improvement and service transformation, identifying innovative, affordable and sustainable solutions.
  • Lead performance management across all service areas, taking action where performance falls below expectations.
  • Ensure service delivery aligns with the Council's Corporate Plan, timescales, budgets and quality standards.
  • Lead and manage approved service budgets, ensuring alignment with the Medium-Term Financial Plan.
  • Develop mitigation plans and options where financial pressures arise, ensuring value for money.
  • Ensure compliance with all relevant legislation, regulation and local policy.
  • Build strong, collaborative relationships with strategic contractors, developers, agents and partners.
  • Work closely with key stakeholders including local businesses, parish and town councils and internal council teams.
  • Promote joined-up working across place, environment and regulatory functions to improve outcomes for communities.
Key Requirements
  • Significant senior leadership experience within waste, environmental, regulatory or place-based services.
  • Proven experience leading multiple service areas within a complex public sector environment.
  • Strong understanding of environmental services, waste management, regulatory services and climate change agendas.
  • Demonstrable experience of driving service improvement and organisational change.
  • Proven ability to manage significant budgets and operate within a Medium-Term Financial Plan.
  • Experience of working with contractors, partners and a wide range of external stakeholders.
  • Strong performance management and governance experience.
  • Ability to operate effectively in a political and highly scrutinised environment.
  • Excellent leadership, communication and stakeholder engagement skills.
  • Strong strategic thinking with the ability to translate vision into operational delivery.
What You Need to Do Now

If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote

Footnote If you feel that this role matches your experience but not the rate, location or timing, please feel free to send us your CV anyway. We regularly recruit for senior waste, environment and place-based leadership roles across the UK and would be pleased to speak with you confidentially.

Even if you are currently settled in a role, we welcome conversations with Service Directors, Heads of Service and senior environmental leaders looking to build future connections.

For more information, call Zubair at Carrington West on (phone number removed).By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

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