Manager Training & Compliance - BRTA

Manager Training & Compliance - BRTA

Salary Range: $65,000 - $69,999

Knowledge and

Experience:

• High school diploma required; college degree preferred
• Must be a certified Transportation Safety Institute (TSI) bus operator trainer
• Must have MA CDL Class "B" Commercial Driver License w/Passenger and Airbrakes endorsements
• Must have at least 3 years' progressive transit experience with commercial class "B" vehicles in a fixed route transit system
• Knowledgeable with DOT policies, OSHA, NIMS, EPA standards and ADA requirements
• Experience developing and implementing safety program plans and procedures; conducting investigations, analyzing data, and identifying and recommending corrective action
• Must maintain confidentiality and safeguarding of sensitive material
• Conducting oral presentations, relaying technical information in understandable terms
• Demonstrated ability to work effectively in a diverse workforce

Skills:

• Possess a working knowledge of adult education principles and practices
• Possess the skills necessary to write and express oneself orally in a logical, comprehensive, and intelligent manner, as well as good organizational skills
• Possess the temperament necessary for maintaining amiable relations with various levels of company personnel
• Possess a working knowledge of Microsoft Access, Excel, and Word
• Ability to interpret and explain regulations to others
• Must have excellent communication skills (written and oral).
• Excellent time management skills with ability to prioritize.

Key Accountabilities:

Training & Development

• Design, implement, and evaluate comprehensive training programs for transit operators, maintenance personnel, and supervisory staff.
• Ensure all training meets regulatory requirements (e.g., FTA, DOT, state agencies) and organizational standards.
• Oversee onboarding, certification, and recertification programs.
• Lead monthly in service meetings.
• Lead safety committee meetings.
• Monitor training effectiveness through assessments, audits, and performance metrics.
• Lead initiatives to enhance workforce capability, safety awareness, and service quality.
• Provides backup student operator classroom instruction as required.
• Other duties as assigned

Compliance & Regulatory Oversight

• Ensure compliance with all applicable federal, state, and local transit regulations and safety standards.
• Interpret and communicate regulatory changes and implement required updates.
• Manage compliance programs, including audits, inspections, and reporting processes.
• Serve as the primary point of contact for regulatory agencies and external auditors.
• Maintain accurate records of training, certifications, and compliance documentation.

Safety & Risk Management

• Promote a strong safety culture across the organization.
• Partner with the Transportation and Maintenance Departments to identify risks and implement mitigation strategies.
• Analyze incidents, accidents, and performance data to identify trends and drive improvements.
• Support corrective action plans and continuous improvement initiatives.
• Manage a high-quality Drive Cam Program focused on continuous safety improvement, coaching and risk mitigation.
• Promote safety events, weekly campaigns, location postings, and annual safe operator awards.

Leadership & Team Management

• Lead, mentor, and develop a team of training and compliance professionals.
• Establish performance expectations and provide ongoing coaching and feedback.
• Collaborate with operations, HR, and safety teams to align training with operational goals.
• Manage budgets, vendor relationships, and external training providers.

Reporting & Continuous Improvement

• Develop and track key performance indicators (KPIs) related to training effectiveness and compliance.
• Prepare reports and presentations for senior leadership and regulatory agencies.
• Identify process improvement opportunities and implement best practices in training and compliance.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential…