Library Senior Supervisor

Job Description

The Berkshire Athenaeum is looking for a new Supervisor of Adult Services and Programming to lead a department including two full-time professional librarians as well as tremendous part-time staff. Current projects include a Connected & Online digital equity grant, redesigning our public spaces and services, updated 3D printing capabilities, and outreach events. If you are a strategic thinker with a patron focus who is looking to lead a friendly, knowledgeable, supportive staff, come help us build our services.

Our community, Trustees, and Friends are collaborative and ready to support someone who can imagine the future to engage new and wider audiences.

This is a full-time position working thirty-five hours per week.

• Provides training and supervision of both full- and part-time staff and professional attention and assistance to the public.
• Works independently and is self-motivated.
• Reviews literature, surveys personnel, and confers with Library Director to determine departmental needs, assess current program, propose, and implement changes for improved operations.
• Plans, schedules, promotes, and executes programs, events, and exhibits.
• Builds relationships with community partners and provides leadership for the department's community engagement efforts.
• Oversees technology engagement and services and supervises a service desk tasked with direct patron support.
• Monitors departmental expenditures for personnel and library materials; and prepares monthly and yearly statistical reports.
• Applies problem-solving abilities to appropriate circumstances; routinely addressing complaints and resolving problems.
• Performs complex Internet and other computer searches. Uses the department’s office and/or computer equipment and resources, routinely offers training for its use, and conducts basic diagnostic and maintenance procedures.
• Works with lay advisory groups as may be appropriate.
• Uses the department’s audio-visual, office, and/or computer equipment and resources, routinely offers training to staff and/or public in its use, and conducts basic diagnostic and maintenance procedures.
• Other duties as assigned, including preservation, clerical and shelving tasks as needed

• Master's degree in Library Science. Exceptional candidates with a combination of related experience and education will be considered.
• Specialized knowledge of library operations, procedures, and services
• Demonstrated organizational and problem-solving skills
• Dynamic and self-motivated
• Progressively responsible library experience, including management and supervisory experience
• Comfortable learning about and using new and changing library technology
• Knowledge of reference services and current print and electronic reference resources
• Ability to discern patrons needs, and ability to communicate clearly when answering questions and providing information, ensuring patron understanding.
• Understanding of integrated library systems, computing, basic hardware and software for initial troubleshooting.
• Skill in personal time management, and demonstrated patience and skill in dealing with general public.
• Basic arithmetic, as well as general knowledge of office procedures

Nestled in the heart of the Berkshires, the City of Pittsfield is a vibrant and welcoming community that blends rich history with a forward-thinking outlook. As the cultural and economic hub of the region, Pittsfield offers a dynamic environment where innovation and tradition coexist harmoniously. Our city government is committed to fostering a high quality of life for all residents by delivering essential services, promoting sustainable growth, and championing a diverse and inclusive community.

Working for the City of Pittsfield…