Operations Associate, Cell Therapy Supply Chain

Operations Associate, Cell Therapy Supply Chain

Working with Us – Challenging. Meaningful. Life‑changing. Working at Bristol Myers Squibb means collaborating on breakthroughs in cell therapy, optimizing production lines, and supporting patient care worldwide. Join a team that thrives on high achievement and growth.

Night shift: 6 pm – 6 am (rotational shift, includes holidays and weekends).

• Maintain a safe work environment and wear appropriate personal protective equipment.
• Deliver the right material to the right location at the right time while adhering to good manufacturing practices and SOPs; recognize deviations from accepted practice.
• Perform routine material operations across the Cell Therapy Facility: cleaning, replenishment, kit building, inventory cycle counting, and warehouse activities.
• Support commercial and clinical cell therapy product manufacture: store finished drug product in cryogenic storage, receive and process patient apheresis material, pack finished product for shipment, and perform material cleaning and kitting operations.
• Execute warehouse activities including goods receipt, raw material put‑away, and material disposal.
• Complete CGMP forms, batch records, and perform SAP transactions per SOP for kit building, material replenishment, cycle counting, and material transfers.
• Review incoming material paperwork for apheresis receipt and apply good documentation practices.
• Collaborate with Materials Operations, Quality Control, Quality Assurance, and Manufacturing teams; engage cross‑functional staff to solve work‑related problems.
• Support event escalation and triage for deviations, CAPAs, and QMS workflows.

• 12‑hour shift (6 pm – 6 am); 24‑7‑365 coverage.
• Operate in a commercial CGMP multi‑product environment.
• Stand and walk within and between grade‑classified suites.
• Approximately 90% of time in the operations space.
• Wear personal protective equipment and specialized gowning; may handle hazardous materials requiring respirator.
• Follow controlled gowning requirements for entrance to suites (Grade 8 and CNC).

• Proficiency in MS Office.
• Strong written and verbal communication skills.
• Experience in communicating problem statements and escalating concerns.
• ERP experience, preferably SAP EWM; experience with CAPA and QMS workflows, preferably Infinity.
• Prior kitting and delivery of raw materials to manufacturing.
• Experience with cold chain biological materials and cryogenic storage (LN₂) preferred.
• Audit support experience with health authorities (e.g., FDA).
• Familiarity with SAP, MES (Syncade, Delta
  
  V).
• Safety and quality mindset and ability to build a culture around these values.
• Experience working in operational suites with various grade levels.

• High school diploma or GED; associate’s or bachelor’s degree in a relevant discipline preferred.
• Equivalent combination of education, experience, and training may substitute.
• Preferred certifications: CPIM, CSCP, CLTD.
• Minimum 2+ years of CGMP commercial biotechnology experience; cell therapy experience preferred.

Location:

Devens, MA – $30.81 – $37.33 per hour.

Starting compensation ranges are listed above for a full‑time employee. Additional incentive cash and stock opportunities (based on eligibility) may be available. Final pay will be determined by demonstrated experience.

• Health coverage (medical, pharmacy, dental, vision).
• Well‑being support programs.
• 401(k) plan, disability, life, accident, supplemental health insurance, and more.
• Paid time off: unlimited flexible time for exempt employees, 160‑hour vacation for new hires (select locations), 11 national holidays, optional holidays, and additional sick/volunteer time.
• Global shutdown between Christmas and New Year’s Day.

Bristol Myers Squibb is an equal opportunity employer. We support people with disabilities through a transparent recruitment process and reasonable accommodations. For accommodations inquiries, contact

We never ask for payments, financial information, or social security numbers during recruitment. For more, see  .

R1597708 – Operations Associate, Cell Therapy Supply Chain