Registered Nurse

About the Organization

Community Health Programs (CHP) is a mission-driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. CHP is a Federally Qualified Health Center (FQHC) and serves a federally designated rural and medically underserved population area, working to remove barriers and advance health equity across the region. CHP provides adult and pediatric primary care, women’s health, dental, nutrition, and behavioral health support, along with family services programs that meet essential needs and reduce barriers to health and well‑being.

The RN triages patients by telephone or walk‑in to determine urgency and level of care needed, assists the Practice Manager in supervising clinical support staff, and provides patient care under the guidance of CHP physicians. Duties are performed within the RN license scope, contributing to a caring, collaborative, and innovative work environment that supports CHP’s mission, vision, and values while adhering to compliance protocols and CHP policies.

• Provide comprehensive care for all patients.
• Give patient education, written and verbal, including during initial pregnancy visits, post‑operative and post‑partum.
• Schedule patient appointments and coordinate ancillary services and specialty referrals.
• Respond to patient emergencies within RN license scope.
• Screen, triage, and respond to patient inquiries via telephone, EMR messages, or walk‑in; approve same‑day visits when appropriate; assist referrals and PT‑1 forms; supervise medical assistants as needed.
• Assist physicians in procedures requiring nursing support; administer immunizations and allergy shots; manage requests for prescription medication; process laboratory results; chart all procedures performed.
• Assist with running daily equipment controls; chart for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensure billing codes are correct; perform routine office duties as requested.
• Assist with rooming patients to maintain patient flow.
• Answer staff questions within scope of practice.
• Provide staff training as assigned by the Practice Manager.
• Other duties as assigned.

• Excellent verbal and written communication.
• Excellent multi‑tasking, communication, and organization skills.
• Detail oriented.
• Ability to understand people and situations.
• Ability to provide people‑centered care.
• Ability to improve nursing quality.

• Registered Nurse (RN) or Bachelor of Science in Nursing (BSN) from an accredited school of nursing.
• Current Basic Life Support (BLS) certification.
• A minimum of three years’ experience in an ambulatory setting (recent experience in a medical office/outpatient preferred).
• Experience with electronic medical records; experience with Athena preferred.
• Licensed as a RN in Massachusetts.

to view the Clinical Support ADA requirements.

Full‑time, non‑exempt, located in Pittsfield, MA at the CHP Neighborhood Health Center.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Hourly wage: $32.00 – $37.00.