Registered Nurse

About the Organization

Community Health Programs (CHP) is a mission-driven nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community.

As a Federally Qualified Health Center (FQHC), CHP is uniquely positioned to ensure access to high-quality, comprehensive care for all—regardless of insurance status or ability to pay. Serving a federally designated rural and medically underserved population area, we work to remove barriers and advance health equity across our region.

Our network provides adult and pediatric primary care, women's health, dental, nutrition, and behavioral health support. Beyond clinical care, our Family Services team supports thousands of families with programs that help meet essential needs and reduce barriers that impact health and well‑being.

Salary Range: $32.00 – $37.00 / hour

The RN triages patients by telephone or walk‑in to determine the urgency and level of care needed. The RN is responsible for assisting the Practice Manager in supervising clinical support staff, and for assisting in patient care under the guidance of CHP Physicians. Duties are performed as assigned and within the scope of the RN license. The RN contributes to a caring, collaborative, and innovative work environment, supporting CHP’s mission, vision, and values while adhering to compliance protocols and CHP’s policies and procedures.

• Facilitate comprehensive care for all patients.
• Provide relevant patient education—both written and verbal—including education during the initial pregnancy visit, post‑operative and post‑partum care.
• Make patient appointments as necessary and coordinate timely scheduling of appointments for ancillary services and specialty referrals.
• Respond to patient emergencies within the scope of the RN license.
• Screen, triage, and respond to patient inquiries via telephone, EMR messages, or walk‑in; approve same‑day visits when appropriate; assist with referrals to area specialists; manage PT‑1 forms; deliver patient education; supervise medical assistants as needed.
• Assist physicians in all procedures requiring nursing level support; administer immunizations and allergy shots; manage prescriptions; process laboratory results; pull charts; review and hold abnormal results for provider review; contact patients with results as directed; chart all procedures performed.
• Assist with running daily equipment controls; assist in charting for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensure billing codes are correct; perform other routine office duties as requested.
• Assist with rooming patients to maintain patient flow.
• Answer staff questions within the scope of practice.
• Provide staff training as assigned by the Practice Manager.
• Other duties as assigned.

• Excellent verbal and written communication.
• Excellent multi‑tasking, communication, and organization skills.
• Detail oriented.
• Ability to understand people and situations.
• Ability to provide people‑centered care.
• Ability to improve nursing quality.

• An RN/BSN from an accredited school of nursing is required.
• Current BLS certification.
• Minimum of three years’ experience in an ambulatory setting preferred; recent experience in a medical office/outpatient setting preferred.
• Electronic medical records experience is required; experience with Athena is a plus.
• Licensed as an RN by the Commonwealth of Massachusetts.

• Refer to the Clinical Support ADA requirements for detailed physical demands.

Community Health Programs is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This position is currently accepting applications.