Roofing Installation Manager

JPCarroll Roofing has been serving Connecticut and Massachusetts since 1987
, with over 20,000 roofs installed and industry-leading warranties of up to 50 years
. As proud members of the GAF President’s Club
, we provide expert roofing, siding, gutters, and window services backed by elite certifications and proven craftsmanship. We’re known for reliability, integrity, and community-focused service across New England. If you’re looking to grow your career in a high-performance team with strong values and long-term opportunity, JP Carroll Roofing has a place for you!

The Roofing Installation Manager is responsible for leading the successful execution of residential roofing and exterior construction projects from pre-construction through final completion. This role oversees job-site safety, installation quality, scheduling coordination, subcontractor performance, and customer satisfaction while ensuring projects are completed efficiently and to company standards.

The ideal candidate is a hands‑on field leader who thrives in a fast‑paced environment, communicates effectively with customers and crews, and takes pride in delivering exceptional project outcomes.

In this role, success means:

• Projects completed on time and within scope
• High customer satisfaction and positive online reviews
• Safe, organized, and efficient job sites
• Strong subcontractor accountability and workmanship quality
• Minimal punch‑list items and warranty callbacks

• Oversee residential roofing and exterior installation projects from pre-construction through final completion
• Coordinate schedules, materials, subcontractors, equipment, and permits to ensure projects are installation‑ready
• Serve as the primary point of contact for customers throughout the project lifecycle, providing updates and resolving issues as needed
• Conduct job‑site inspections to ensure installation quality, safety compliance, and adherence to company and manufacturer standards
• Lead subcontractors and crews to maintain productivity, workmanship quality, and professional job‑site standards
• Manage change orders, project documentation, and project closeout activities, including final walkthroughs and customer reviews
• Identify and resolve project challenges quickly to maintain timelines, customer satisfaction, and operational efficiency
• Maintain safe and organized job sites in compliance with company policies and applicable safety regulations
• Manage multiple active projects simultaneously while maintaining strong communication and attention to detail
• Support continuous improvement initiatives focused on quality, efficiency, and customer experience

Required:

• Minimum of five (5) years of experience in the construction industry with demonstrated expertise in roofing and siding installations.
• Valid driver’s license with the ability to operate a company vehicle and maintain insurability under the Company’s Commercial Auto Policy.
• Ability to read, interpret, and execute project documents, specifications, and installation drawings.
• Proficiency in CRM systems like Service Titan and Microsoft Office applications.
• Excellent verbal and written communication skills with the ability to interact professionally with customers and internal teams.
• Strong organizational skills with exceptional attention to detail.
• Proven ability to manage multiple projects simultaneously under tight deadlines.

Preferred:

• Experienced in residential roofing or exterior construction project management
• Comfortable leading crews and holding subcontractors accountable
• Organized and detail-oriented with strong follow‑through
• Confident communicating with homeowners and internal teams
• Able to balance multiple projects in a fast‑paced environment
• Solutions‑oriented and calm under pressure

• Safety performance and job‑site compliance
• Installation quality and reduced warranty callbacks
• On‑time project completion
• Customer satisfaction and successful project closeout

• Performance‑based bonus opportunities
• Company vehicle or vehicle allowance
• 8–10 hour shifts with weekend work as needed

Location: Westfield, MA - home base - role covers surrounding…