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Case Manager

Job in Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for: RFK Community Alliance
Full Time position
Listed on 2026-02-09
Job specializations:
  • Social Work
    Community Health
Job Description & How to Apply Below

Position: Case Manager
Location: Pittsfield, MA
Job : 691
# of Openings: 1

Overview

RFK Community Alliance has an exciting opportunity for a Case Manager working collaboratively with the Legacy Mentoring program in Pittsfield, MA. $2,500 Sign-On Incentive

Who We Are

RFK Community Alliance (RFKCA) promotes well-being by providing high-quality care to individuals and families facing complex challenges. As a multi-service agency, RFKCA offers programs for all ages, addressing educational, developmental, and mental health needs. Working with families, schools, and community partners, RFKCA builds a support network that fosters skill-building and resilience.

Our Legacy Mentoring program in Berkshire County supports youth ages 11-24 who have experienced commercial sexual exploitation or trafficking. It offers individualized mentoring, case management, legal advocacy, and pro-social activities to help participants develop life skills and independence.

Who We Seek

You are a dedicated Case Manager passionate about making a difference in the lives of youth (ages 11-24) who have experienced commercial sexual exploitation or trafficking. You will work alongside a Mentor, providing individualized mentoring, case management, and legal advocacy to support participants in developing life skills, independence, and safety. With a caseload of 15-20, you'll connect participants to stable housing, pro-social activities, and community resources.

You respect and support LGBTQI+ and bicultural youth, offering trauma-informed care. Reporting to the Program Coordinator, you'll be part of a multidisciplinary team working to reduce exploitation and increase safety.

Key Areas of role
  • Provide one-on-one support and case management to participants who have been commercially sexually exploited. This includes weekly, biweekly, or monthly meetings (1-2 hours) and contacts wherever the participant lives (including group care, juvenile justice facilities, foster homes, family settings, or in the community).
  • Provide effective advocacy, case management, and refer participants for additional services in the community as necessary.
  • Ensure program participants have identified medical providers and access to community services.
  • Assist participants in identifying and assessing immediate and long-term needs, including safety, well-being, and self-sufficiency.
  • Develop and facilitate treatment plans and diverse psycho-educational groups.
  • Provide written documentation of each contact with assigned participants using designated reporting forms and data collection forms.
  • Work collaboratively with other team members in developing an appropriate support service, education, and treatment plan for each assigned mentee.
  • Work collaboratively with multi-disciplinary teams, including law enforcement, to enhance each youth's safety and ability to aid in a prosecution, when appropriate.
  • Attend supervision meetings with Legacy Program Coordinator as well as weekly staff meetings.
  • Attend mandatory training as required for the position and/or to promote professional development. Track hours to provide to supervisor as requested.
  • Serve as a positive role model consistent with agency guidelines regarding professionalism, boundaries, and ethical standards.
  • Additional assigned duties as needed or requested by supervisor that fall within the scope of the position.
About the Job

The commercial sexual exploitation of children (CSEC) is a form of child abuse that constitutes any sexual activity with a minor for which something of value is given or exchanged. RFK provides voluntary mentoring services to participants that are survivors of CSEC or there are suspicions of CSEC. RFK provides specific training related to boundaries and secondary trauma to support service delivery and is searching for a Case Manager to help support participant needs within the mentoring program.

Responsibilities
  • Preserves the integrity of the programs and agency.
  • Demonstrates commitment to the RFK's mission and vision.
  • Supports overall growth of the program.
  • Maintains a positive attitude and belief in the hope of recovery from commercial sexual exploitation for participants.
  • Maintains positive and healthy…
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