Case Manager

Position: Case Manager

Location: Pittsfield, MA

Job : 691

# of Openings: 1

Pay Range: $23 - $24.50 per hour

RFK Community Alliance has an exciting opportunity for a Case Manager working collaboratively with the Legacy Mentoring program in Pittsfield, MA.

• Provide one-on-one support and case management to participants who have been commercially sexually exploited. This includes weekly, biweekly, or monthly meetings (depending on recovery stage), each lasting 1-2 hours. Meetings may take place wherever the participant lives.
• Provide effective advocacy, case management, and refer participants for additional community services as needed.
• Ensure program participants have identified medical providers and access to community services.
• Assist participants in identifying and assessing immediate and long‑term needs, including safety, well‑being, and self‑sufficiency.
• Develop and facilitate treatment plans and diverse psycho‑educational groups.
• Document each contact with participants using designated reporting forms and data collection tools.
• Collaborate with team members to develop appropriate support services, education, and treatment plans for each mentee.
• Work with multidisciplinary teams, including law enforcement, to enhance youth safety and facilitate prosecution when appropriate.
• Attend supervision meetings with the Legacy Program Coordinator and weekly staff meetings.
• Attend mandatory training as required for the position and track training hours.
• Serve as a positive role model consistent with agency guidelines on professionalism, boundaries, and ethical standards.
• Perform additional duties assigned by the supervisor within the position’s scope.

• Bachelor’s level degree preferred in human services, criminal justice, social work, psychology, or a related field.
• Experience working with youth in out‑of‑home placements.
• 1-2 years of experience working with at‑risk youth.
• High level of self‑awareness and ability to work effectively with diverse populations.
• Must possess a valid driver’s license and dependable vehicle.
• Must pass a background check, including CORI.
• Bi‑lingual ability is a plus.

40 hours per week, from 9 am to 5 pm, with occasional flexibility for participant groups or recreational activities. No on‑call rotation required.

We offer an outstanding benefits package designed to support your well‑being and professional growth. Comprehensive health coverage includes health, dental, and vision insurance. You’ll have access to generous paid time off, holiday pay, tuition reimbursement, an employer‑matching retirement plan, life insurance, short‑ and long‑term disability coverage, and an Employee Assistance Program.

We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA