Family​/School Coordinator & Mediator

PLEASE SUBMIT A COVER LETTER AND RESUME. PLEASE NOTE THIS POSITION IS PART TIME - 18 HOURS PER WEEK.

• Report to and work in cooperation with the Program Director and the Executive Director to ensure program quality assurance and furtherance of the mission of Up Side
  413 and the Center.
• Program Development:
  Design, implement, and maintain an effective school mediation program that aligns with the Center's goals and objectives. This includes developing mediation protocols, training materials, and guidelines for participants.
• Mediation Sessions:
  Coordinate and facilitate mediation sessions between parties involved in conflicts.
• Ensure all sessions are conducted in a safe, confidential, and neutral environment.
• Conflict Assessment:
  Assess and identify recurring conflicts or underlying issues within the community or institution. Work with stakeholders to implement preventive strategies and address root causes.
• Collaboration:
  
  Collaborate with teachers, administrators, and counselors to identify and refer conflicts to the mediation program. Establish strong working relationships with various departments and individuals involved in conflict resolution efforts.
• Maintain accurate case files, including mediation agreements, data collection forms, outreach efforts, and program documentation, in the RAM case management system. Generate periodic reports related to caseload activity and outcomes.

• Awareness and Promotion:
  Raise awareness of the mediation program among students, staff, parents, and the broader community. Promote the benefits of mediation and its potential to foster positive relationships and a more inclusive environment.
• Conflict Resolution Workshops:
  Organize workshops and seminars on conflict resolution, communication skills, and emotional intelligence to enhance conflict management abilities across the organization.
• Support Systems:
  Collaborate with mental health professionals or counseling services to provide additional support to students or individuals facing complex conflicts that may require specialized intervention.
• Evaluation and Improvement:
  Regularly evaluate the mediation program's effectiveness and make adjustments based on feedback, data, and changing needs.
• Attend staff or grant-related meetings, regularly scheduled weekly supervision meetings, and mandatory agency trainings and other relevant trainings.
• Special Projects:
  Assist as necessary with specific tasks or projects within the mission of both Up Side
  413 and the Center.

• At least 1 year of experience and/or background with mediation.
• Basic mediation training with the ability to mediate independently.
• Associate's or Bachelor's degree in a related field.
• Experience with peer mediation preferred.
• Intermediate-level administrative or coordination experience preferred.
• Additional appropriate education may be substituted for two years of dispute resolution experience or additional directly related experience may be substituted for education.

• Intermediate computer skills: proficiency with email, Microsoft Office, Access-based programs and ability to learn new computer programs.
• Excellent oral, written, and organizational skills.
• Excellent phone skills.
• Excellent interpersonal, feedback and mentoring skills.
• Ability to work independently, utilize sound judgment in making decisions, and appropriately incorporate guidance from supervisors.
• Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes.