Direct Care Counselor

Relief Direct Care Counselors Division

Shelter and Housing Division

$17.50 Per Hour

• Greenfield:
  Day shift
• Pittsfield:
  All shifts (1st, 2nd, 3rd)

Be part of a team that creates a warm, welcoming place for parents and children in need. As a Shelter Counselor, you'll play a key role in helping families feel safe and supported as they work towards finding permanent housing.

• Help create a cozy, home-like environment where everyone feels cared for.
• Support families by assisting with everyday tasks, teaching life skills, and offering guidance.
• Write simple notes to track the progress of each family.
• Attend team meetings to share ideas and learn from others.
• Make sure the shelter's rules are followed to keep everyone safe and on track.

This role is more than a job-- it's a chance to help families rebuild their lives. If you want to make a real impact, join us!

• Bilingual candidates encouraged to apply!
• Experience working with people living on a low income, or who are affected by mental health issues and/or addiction.
• Proficiency across the following skills: verbal and written communication, collaboration, organization, and use of computer and technology.

• Paid orientation and trainings.
• Flexible scheduling.
• Opportunity to advance to full-time openings when available.

Service Net is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.