Paratransit Driver; Mobility Van Operator - BRTA

Paratransit Driver (Mobility Van Operator) - BRTA

Job Category :
Operations

Requisition Number : PARAT
006361

• Posted :
  May 27, 2026
• Full-Time
• On-site

Showing 1 location

Hourly Wage Range:
Per Collective Bargaining Agreement (CBA)

Knowledge and

Experience:

• 3 years verifiable Driving record
• High School Diploma or equivalent required
• Must have a valid Massachusetts driver license
• Must have clean driving record – DMV printout required
• Must have stable work history

Skills:

• Positive attitude and enjoy working with the general public
• Able to follow directions
• Consistently showing up on time and being dependable
• Ability to work in an ever changing environment
• Patience and Understanding:
  Providing compassionate service to passengers with special needs
• Must be able to correctly use all electronic technology after training has been provided

Key Accountabilities:

Customer Service

• Ensure customers feel welcome
• Effectively communicate with passengers especially in the event of service disruptions
• Provide passengers with assistance as needed
• Accommodate passengers with information such as schedule, guidance, etc.

Safety

• Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents
• Ensure safe on-road operations while maintaining on-time performance
• Familiarity with assigned routing and detours to include inclement weather
• Awareness of ADA Policies and Procedures to ensure compliance
• Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures
• Assist and help passengers with mobility devices, such as wheelchairs or walkers while providing either curb to curb or door to door service
• Assisting passengers with boarding and properly securing wheelchairs

Operation

• Collect the prescribed fare media and notify dispatch of any type of fare evasion or fraud
• Perform pre and post trip inspections and enter all defects on to the DVIR forms
• Follow exact deadhead routing and their assigned revenue service routes
• Depart the start of each route exactly on-time and never operate ahead of schedule
• Perform other duties as assigned

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail, to varying extents, the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand‑wrist motions, and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises, fumes, and airborne particles;

In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.

Additional Statements:

• Drug screening: Pursuant to Department of Transportation regulations, employment for safety‑sensitive positions will be contingent upon passing a pre‑employment drug screen and a physical examination. Keolis maintains a drug‑free workplace. Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
• Safety commitment: Safety is a way of life  placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the safest transportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities where we operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation,…