Solutions Specialist

Responsibilities

• Travels throughout assigned territory to meet customers in person on a regular basis and cultivates a good relationship with all traffic persons, purchasing agents, production supervisors, sales representatives, executives, distributors, and agents who influence the decision on routing traffic.
• Keep the customer informed of new service points and improvements in company service.
• Assist the customer with obtaining a rate agreement and submit the request to our pricing coordinators through the T-1 Pricing information form.
• Regularly check on major accounts to ensure we are meeting our On‑Time service promises.
• Complete reports of monthly customer activities to identify their current level of business.
• Provide information on rates and rate changes.
• Submit itineraries on a weekly basis for coverage areas to maximize efficiency when visiting customers.
• Maintain a positive relationship with drivers in his/her area and discuss possible leads.
• Communicate customer’s equipment requirements and hours of service to the service center operations.
• Inform the customer of our Speed Service and Expedited abilities.
• Manage transportation and entertainment expenses in an expense report that is submitted weekly.
• Keep a record of your daily sales calls and enter them in our computer system.
• Handle customer complaints through the appropriate channels.

• Education:
  
  High School diploma or equivalent.
• Experience:
  
  2+ years in B‑B (Business to Business) sales or equivalent.
• Must have a valid Driver’s License with a satisfactory driving record, including no more than (4) moving motor vehicle violations or chargeable accidents or encounters within the past (3) years and no more than (2) moving motor violations within the past (12) months, and no convictions of driving under the influence within the past (4) years.

Working Days:
Monday, Tuesday, Wednesday, Thursday, Friday.

Working Shift: AM / PM. Work days and shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels.

• Great Health Benefits including a Zero premium medical plan for employee only coverage.
• Vision and dental.
• Short Term and Long Term Disability.
• Flex Spending Accounts.
• 401(k) retirement plan with company match and additional company annual discretionary match opportunity.
• Life Insurance.
• Wellness Program.
• Tuition Reimbursement for Drivers and Technicians.
• Training and growth opportunities to build a career.

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).