More jobs:
Merchant Success & Logistics Support Specialist
Job in
Pittston, Luzerne County, Pennsylvania, 18640, USA
Listed on 2026-08-12
Listing for:
ShipMonk
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Ship Monk is seeking a Customer Service Representative in the United States to be the primary contact for merchants, delivering timely issue resolution and training for Ship Monk accounts.
You will coordinate with warehouse management and developers to ensure requests are completed on time, build lasting merchant relationships, educate on services, and proactively plan to minimize issues across phone, chat, and email.
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