Operations Supervisor – Early Career​/College Graduate

Operations Supervisor – Early Career / Recent College Graduate

Pittston, Pennsylvania, United States

Ship Monk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

Ship Monk | Pittston, Pennsylvania | Full-time | On-site

Maybe you studied supply chain, logistics, operations, business, or engineering. Maybe you got your first exposure to the field through an internship, co-op, part-time job, or project and realized you want to build a career in operations.

Now you're ready to do more than observe the operation. You're ready to lead one
.

Ship Monk is looking for early-career talent to join our Pittston fulfillment operations as an Operations Supervisor
.

This isn't a program where you spend your first year watching from the sidelines. You'll learn our business while taking on real frontline leadership responsibility — leading approximately 25–30 associates, managing performance, working with operational data, solving problems, and helping your department improve.

You can learn the fundamentals of supply chain in a classroom or internship. Leading an operation teaches you what happens when the forecast changes, volume spikes, labor doesn't match the plan, a process breaks, or your team needs you to make a decision.

At Ship Monk, you'll build hands-on experience in:

• Frontline people leadership
• Fulfillment and distribution operations
• Labor planning and allocation
• Productivity and throughput management
• Inventory and quality
• Safety and compliance
• Operational KPIs and data analysis
• Root-cause problem solving
• Cross-functional leadership

And you'll do it in an environment where we believe in developing our people and promoting from within whenever we can
. Strong performers have opportunities to take on more responsibility and continue building their careers as Ship Monk grows.

• Lead, coach, and develop approximately 25–30 warehouse associates
• Run shift huddles and set clear daily priorities for your team
• Monitor productivity, throughput, quality, accuracy, attendance, and safety
• Learn how to allocate labor based on volume and operational priorities
• Use data to understand performance and identify root causes
• Coach associates and provide clear, timely feedback
• Partner with Operations leaders and teams across HR, Safety, Quality, and Engineering
• Help onboard and train new associates
• Identify opportunities to eliminate waste and improve processes
• Maintain a safe, organized, and compliant work area
• Learn the operation from the floor up while progressively taking greater ownership

We're especially interested in early-career candidates who have:

• An interest in building a career in operations, supply chain, logistics, fulfillment, or people leadership
• Exposure to a professional or operational environment through an internship, co-op, part-time job, project, or other relevant experience
• Demonstrated leadership potential through work experience, campus organizations, athletics, volunteer leadership, military experience, or other team environments
• Comfort working with data and metrics to understand performance and solve problems
  
  Strong communication and interpersonal skills
• A willingness to spend the majority of the shift on the fulfillment floor working directly with your team
• Flexibility to work days, nights, weekends, holidays, and overtime based on business needs
• Ability to stand for extended periods and lift up to 50 lbs.

Nice to have

• A degree, current enrollment, or coursework in Supply Chain Management, Logistics, Operations Management, Industrial…