AWS AVP Warehouse Clerk

DSV - Global transport and logistics

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Details

Job area:
Terminal/Warehouse/Transport

Location:

USA – Pittston, 425 Research Dr

Division:
Solutions

Job Posting

Title:

AWS AVP Warehouse Clerk

Time Type:
Full Time

Position Summary

The Warehouse Clerk carries out customer service activities in a prompt, courteous and effective manner. A major responsibility is timely and accurate handling of customer orders in compliance with all DSV Work Instructions and customer requirements. The S/R is responsible for the accurate input of information concerning orders, shipments, receipts, physical inventories, etc., ensuring that shipping and receiving documents and functions are completed accurately and on time.

Essential Duties and Responsibilities Customer Service

• Process all customer orders in a timely and accurate manner.
• Generate all related paperwork and necessary information required for customer orders, checking all orders for special requests and shipping paperwork.
• Coordinate special, last‑minute shipping requests with the operation department, expediting any order as necessary.
• Prioritize customer orders according to scheduled pick‑up time or pier cutoff.
• Furnish shipping and tracking information as required.

Customer Interfacing Activities

• Maintain a good working relationship with customers by responding to all inquiries concerning receipts, shipments, inventory counts, etc., in a courteous and efficient manner.
• Report customer feedback to management, including any signs of customer dissatisfaction.

Clerical

• Oversee all paperwork associated with orders and maintain the corresponding files.
• Maintain a current and accurate DSV Work Instructions Manual, answer phone calls and operate various types of office machines and computers necessary to perform duties.

Data Entry

• Operate the computer terminal in a proficient manner.
• Enter and verify data regarding customer orders, shipments, receipts, adjustments, etc., in an accurate and timely manner.

Documentation

• Ensure the accuracy of all receiving and shipping documents.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Assist in resolving any discrepancies.
• Collect all documentation for inbound freight and route to the proper record‑keeping unit.
• Comply with all DSV Work Instructions.

Quality Control Responsibilities

• The quality control functions include but are not limited to using the appropriate documentation to ensure that all products and orders are received, handled, and shipped correctly.
• Verify that products and/or orders meet quality standards, including reporting any damages or discrepancies.
• Stack, package, shrink wrap, and label products. All quality control functions are processed as defined by the Standard Operating Procedures.

Safety, Housekeeping, and Compliance

• Execute all safety protocols and accomplish all job tasks in a manner that promotes safety.
• Maintain cleanliness and orderliness of the facility; maintain a clean, neat, orderly work area and assist in security of the warehouse.
• Comply with all Standard Operating Procedures, corporate and site‑specific policies, safety rules, and OSHA/MSDS Standards.

Other Duties (Site Specific)

• Other clerical duties, including backup support as assigned.
• Perform other duties as assigned.
• Work overtime as dictated by business whether mandatory or voluntary.

Supervisor Responsibilities

• None

Minimum

Required Qualifications

• Must have a high school diploma or general education degree (GED).

Certificates, Licenses, Registrations or Professional Designations

• None

Other

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months; temperatures can range from mild to moderate.

Skills, Knowledge and Abilities Computer Skills

• Basic computer skills.
• Working knowledge of computerized applications (Microsoft Suites).

Language Skills

• English (reading, writing, verbal).

Mathematical Skills

• Basic level.

Other

• Strong attention to detail and accuracy, and ability to accomplish job tasks in a timely…