Service Advisor

Job Description

We are looking for a full time automotive service advisor, service writer or customer service intern who will also write service 5 days a week at the leading independent auto repair shop in CA. We were voted the Best Multi-Shop Auto Repair shop in the country because we are a clean, professionally run, state of the art auto repair shop. The service advisor, service writer or service manager who will also write service will write 10-20 cars a day.

The automotive service advisor / writer will work closely with a team of the best ASE Certified Master Technicians in California. The service advisor, service writer or service manager will also order parts, answer the phone, deal with returns etc.

• Open and Close.
• Greet customers in a friendly manner.
• Establish a relationship with the customer.
• Write up customers.
• Arrange shuttle pick up.
• Look up labor and parts.
• Recommend needed repair.
• Close out customer.
• Handle returns and customer service issues

• The automotive service advisor/writer must be extremely friendly.
• The automotive service advisor/writer have at least 5 years experience as a professional service writer.
• The automotive service advisor/writer must be able to sell value. (no order takers).
• The automotive service advisor/writer's schedule is 5 days a week.
• The automotive service advisor/writer's must be able to multi-task.
• The automotive service advisor/writer's should be able to touch type 30 words per minute.
• The automotive service advisor/writer's must be reliable (we are open at 7:30 and close at 5:30).
• The automotive service advisor/writer's must have a clean driving record.
• The automotive service advisor/writer's must have a clean cut appearance

• Up to 2 weeks paid vacation.
• Sick days.
• 401(k).
• 401(k) matching.
• Dental insurance.
• Employee discount.
• Health insurance.
• Life insurance.
• Paid time off.
• Tuition reimbursement.
• Vision insurance.

Full-time. Salary: $65,000.00 to $90,000.00 per year (DOE). Bonuses.

• Work Remotely: No.
• Work Location:
  
  Multiple locations.
• Day range:
  Monday to Saturday.
• Floating Day Off.
• Shift: 10 hour shift, 8 hour shift, Day shift.
• Experience:
  
  Clean Driving Record 1 year (Required), Auto Repair / Service 5 years (Required), Sales / Customer Service 1 year (Required).
• License/Certification: ASE Certification (Preferred).